Credit Controller

• Senior Collection Executive - JD:
• Experience: Min 2 -3 Year Exp
• Education: Any Graduate
• Key Responsibilities of Payment Collection

1. Payment Collection:

• Contact to Customers (via phone, email, or in-person visits) to remind them of outstanding payments.
• Collect payments on behalf of the company using approved methods (cash, cheques, bank transfers, digital platforms, etc.)
• Follow up with defaulters or delinquent accounts to recover overdue amounts.
• Regular Reconciliation work with customer Ledgers.
• Regular Site visit for defaulters or delinquent accounts to recover overdue amounts.
• Track the project status and collect the balance retention payment within the stipulated timeline.

2. Documentation and Record-Keeping:

• Maintain accurate records of payment transactions and interactions with customers.
• Ensure receipts are issued for all payments collected.
• Update the company's database with clients; payment status in the ledger.

3. Customer Communication:

• Address Customer queries or disputes regarding outstanding bills or payment terms.
• Provide clear information about penalties, interest charges, or discounts (if applicable).
• Ensure a positive and professional approach to maintaining customer relationships.

4. Coordination with Internal Teams:

Work closely with the accounts and finance departments to reconcile payments.

Communicate with sales or support teams if Customer issues need further escalation.

5. Reporting:

Submit daily, weekly, or monthly reports detailing collection activities and outstanding accounts.

Highlight problem accounts and recommend actions for legal proceedings if needed.

6. Compliance:

• Adhere to company policies and relevant financial regulations during the collection process.
• Ensure confidentiality and security of customer financial data.
• Skills and Qualifications:

• Interpersonal Skills: Ability to interact professionally and build rapport with customers.
• - Negotiation Skills: Persuade customers to make timely payments.
• - Time Management: Handle multiple accounts and prioritize urgent cases.
• - Knowledge of Financial Systems: Familiarity with invoicing software and payment platforms.
• - Problem-Solving Skills: Handle disputes or challenge customers effectively.

Company Website - https://newtronic.in/