Manager Operations - PTL - Transport

Role & responsibilities

• Operations - PTL
• Vendor Manager will be responsible for developing vendor base for first and last mile operations.
• Onboarding vendors for first and last mile operations (FM-LM)
• Managing payout for vendors at FM-LM
• Conducting regular performance management review meetings with vendors
• Meeting day to day demand for Adhoc vehicle requirement for FM-LM
• Building vendor pipeline to meet demand-supply gap as per business requirement.
• Training vendors cum partners for FMLM operations as per companys process and requirements
• Conducting vendor engagement meetings for improvement and growth
• Identify and onboard partners who will be responsible for First mile pickup and Last mile delivery operations in line with Sales and Operations Planning.
• Follow up in Onboarding of Business Partners to Payment Process of them.
• Monitor Operations and Business performance of business Partner KPIs. Have periodic review and share structural action plan.
• Ensure training of Business partners and their teams on processes, Technology and Customer Service.
• Weekly & Monthly Monitoring of Productivity of BPIs

Preferred candidate profile