Product Manager, Customer Experience Solutions

Department Icon Product Management
113+ Applicants
Posted: 11 months ago
0-1 years
Hyderabad
Work From Home
Upto ₹0 - ₹0

Posted: 11 months ago
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Applicants: 121+
Job Description
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Job Description

What role you will play in team:Lead the product strategy and execution for NICE's customer experience solutions. Collaborate with engineering, sales, and marketing to deliver market-leading products.

What you will do:Define product requirements, manage the product lifecycle, and ensure alignment with customer needs.

Key responsibility:

  • Define and manage the product roadmap for customer experience solutions.
  • Conduct market research and competitive analysis to identify opportunities.
  • Work with engineering and design teams to develop new features and functionalities.
  • Collaborate with sales and marketing teams to drive product adoption.
  • Analyze product performance and identify areas for improvement.

Required Qualification and Skills:

  • Bachelor's degree in Business Administration, Computer Science, or a related field.
  • 0-1 year experience (Entry-Level) in product management or a related field.
  • Experience with customer experience technologies.
  • Strong analytical and problem-solving skills.
  • Looking to get Placed? Try our Placement Guarantee Plan

  • Excellent written and verbal communication skills.

Benefits Included:

  • Competitive salary and benefits.
  • Opportunities for professional growth and development.
  • Dynamic and challenging work environment.

A Day in the Life: A day includes meetings with stakeholders, market research, brainstorming sessions, and working with engineering to improve product features.

Skills

Customer ExperienceSaaSProduct StrategyAgileMarket Research

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About Company

NICE Ltd. is a publicly traded tech company that specializes in telephone voice recording, data security, and surveillance, as well as systems that analyze recorded data. The company also offers solutions for operational and security challenges, including advanced analytics, robotic automation, and artificial intelligence. Headquartered in Ra'anana, Israel, NICE was established in 1986.


NICE serves organizations in various sectors such as financial services, telecommunications, healthcare, and government, helping them enhance their customer experience, ensure compliance, fight financial crime, and safeguard people and assets. NICE's technology is pivotal in managing interactions and data, making it easier for organizations to improve performance and increase operational efficiency.

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Important dates & deadlines?

Application Deadline

05 Aug 25, 11:26 AM IST

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Product Manager, Customer Experience Solutions

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