Walk-in || Customer Support Associate

: Customer Support Associate (L4 Premium LOB)

Location: Hazratganj, Lucknow

Salary: Up to 25,000 CTC

Experience: Freshers & Experienced Candidates

Qualification: 12th Pass / Undergraduate / Graduate

Shift: Rotational Shifts

Working Days: 6 Days a Week / Work From Office

Week Off: Rotational

Language: English Mandatory

Job Responsibilities

• Handle customer queries and provide high-quality customer support.
• Assist customers with premium-level services and ensure timely resolution of their concerns.
• Understand customer requirements and provide accurate information and effective solutions.
• Handle complex customer queries and escalate issues whenever required.
• Maintain accurate customer records and follow process guidelines.
• Ensure customer satisfaction while maintaining quality and performance standards.

Required Skills

• Excellent verbal and written communication skills in English.
• Good interpersonal and customer-handling skills.
• Basic computer knowledge and proficiency in using computer applications.
• Ability to handle customer queries professionally.
• Willingness to work in rotational shifts and rotational week-offs.

HR Sejal

+91 81890 11192

Interview Address:

HR Bay, D Block, Soorajdeep Complex, 1 Jopling Road, Butler Colony, Lucknow 226001.