Collection Team Lead

Department Icon BFSI (Operations & Lending)
Posted: 1 week ago
2-7 years
Bengaluru
BFSI (Operations & Lending)
work from office
Full Time
Closes 4 Jan 2027

Posted: 1 week ago
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Job Description

Team Lead Collections

Experience: 38 Years

Job Location: Bengaluru

Job Type: Full-time


We are looking for a Team Lead – Collections with strong experience in field recovery and overdue collections. The candidate will be responsible for managing field collection activities, driving recovery targets, monitoring team performance, and ensuring timely recovery of overdue payments.


Roles & Responsibilities

  • Manage field recovery and collection activities for overdue accounts.
  • Lead and monitor field collection executives to achieve recovery targets.
  • Plan and allocate field visits based on overdue accounts and recovery priorities.
  • Conduct field visits to customers and coordinate for payment recovery.
  • Handle delinquent accounts, payment follow-ups, and recovery escalations.
  • Track daily collection performance and prepare recovery reports.
  • Coordinate with internal teams and external agencies for collection activities.
  • Support skip tracing and customer location verification where required.
  • Ensure collection activities follow company policies and applicable guidelines.
  • Be willing to travel extensively for field recovery activities.

Required Skills & Experience

  • 3–8 years of experience in collections, recovery, or field collections.
  • Strong hands-on experience in field recovery and overdue collections.
  • Experience in managing or coordinating field collection teams.
  • Ability to handle delinquent accounts and recovery escalations.
  • Good communication, negotiation, and problem-solving skills.
  • Willingness to travel for field visits.
  • Knowledge of local languages is preferred.

Interested candidates can share their updated resume to nsaqib@ninjacart.com


Skills

RecoveryLoan RecoveryDebtDebt CollectionCollectionsTeamLoan CollectionCollectionsPayments

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About Company

Ninjacart is India's largest fresh produce supply chain company that is solving one of the toughest problems in the world through technology. We connect producers of food directly with retailers, restaurants, and service providers using in-house applications that drive end to end operations. Currently, our Supply Chain is equipped to move 1400 tonnes of perishables from farms to businesses, every day, in less than 12 hours.

Ninjacart is India’s largest Fresh Produce Supply Chain platform. We are pioneers in solving one of the toughest supply chain problems of the world by leveraging innovative technology. We connect producers of food directly with retailers, restaurants, and service providers using in-house applications that drive end to end operations. Currently, our supply chain is equipped to move vegetables and fruits from farmers to retailers and businesses across 7 cities, every day in less than 12 hours. What we do - We eliminated intermediaries by taking control of the Supply Chain by using technology and analytics.

We built reliable, cost-effective, and high-speed logistics and infrastructure to solve for inefficiencies and reduce food wastage in the Supply Chain. On one end, farmers get better prices and consistent demand, and on the other end, retailers receive fresh produce at competitive prices that are delivered to their doorstep. Our high-quality and hygienically handled fresh produce ensures healthy food to consumers. Vision Our vision is to build India's most efficient and largest Supply Chain platform and improve the lives of producers, businesses, and consumers in a meaningful manner.

We are focused on making the Ninjacart innovation more accessible to the most fragmented parts of society. We intend to leverage our strengths and resources to innovate for new product categories and customer segments while solving complex supply chain problems. Our supporters In a short span of 5 years, we have garnered support from various stakeholders who believe in our vision and stand by us. Our investors include Accel US, Syngenta Ventures, Neoplux, HR Capital, Trifecta Capital, Jo Hirao, Founder of ZIGExN, Accel India, Nandan Nilekani, Mistletoe, Qualcomm Ventures, Tiger Global, Flipkart and Walmart

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