Ishan Technologies - Manager - Presales

Description:

Job Title: Pre-Sales Manager Network Services.

Job Summary:

• The Pre-Sales Manager for Systems Integration is responsible for leading the pre-sales process for system integration solutions.
• They play a pivotal role in understanding client requirements, designing tailored solutions and effectively communicating the value proposition to potential clients.
• The Pre-Sales Manager collaborates closely with Sales, Project and technical teams to develop winning proposals and drive revenue growth.

Responsibilities:

Client Engagement:

• Engage with potential clients to understand their business needs, challenges, and objectives.
• Conduct discovery meetings, workshops, and presentations to gather requirements and identify opportunities for system integration solutions.
• Build strong relationships with key stakeholders, acting as a trusted advisor and subject matter expert on system integration.

Solution Design:

• Collaborate with internal teams to design custom system integration solutions that address client requirements and objectives.
• Develop detailed solution proposals, including scope, architecture, timelines, and costs.
• Present solution designs to clients in a clear and compelling manner, highlighting key benefits and value propositions.

Technical Expertise:

• Possess a deep understanding of system integration principles, technologies, and best practices.
• Work closely with engineering and technical teams to assess feasibility, identify technical requirements, and develop implementation plans.
• Provide technical guidance and support throughout the pre-sales process, addressing client inquiries and concerns.

Proposal Development:

• Lead the development of high-quality proposals, RFP responses, and presentations in collaboration with sales and technical teams.
• Customize proposals to align with client needs, addressing specific requirements and showcasing unique value propositions.
• Ensure that proposals are delivered on time and in accordance with client expectations and industry standards.

Sales Support:

• Partner with the sales team to qualify leads, prioritize opportunities, and develop winning strategies for new business acquisition.
• Participate in client meetings, demonstrations, and negotiations to support the sales process and drive revenue growth.
• Provide sales training and support to enhance the team's understanding of system integration solutions and value propositions.

Qualifications:

• Bachelor's degree in computer science, engineering, business administration, or a related field; Master's degree preferred.
• Proven experience of over 7 years in pre-sales, technical sales, or solution architecture, preferably in the field of system integration.
• Strong technical background with expertise in systems architecture, enterprise software, and integration technologies (e.g., APIs, middleware, ESBs).
• Excellent communication, presentation, and negotiation skills, with the ability to effectively convey technical concepts to non-technical audiences.
• Strategic thinker with a customer-centric mindset, capable of understanding client needs and translating them into actionable solutions.
• Experience working in a fast-paced, deadline-driven environment, with the ability to manage multiple projects simultaneously.
• Familiarity with CRM systems, sales enablement tools, and other relevant software for pre-sales activities and pipeline management.
• Certifications of Sales/Pre-Sales Consultant of leading OEMs like Cisco, Microsoft, Fortinet, HP, Dell etc. would be an added advantage.