Scrum Master/Project Manager - A6727

Nisum is a leading global digital commerce firm headquartered in California, with services spanning digital strategy and transformation, insights and analytics, blockchain, business agility, and custom software development. Founded in 2000 with the customer-centric motto Building Success Together , Nisum has grown to over 1,800 professionals across the United States, Chile,Colombia, India, Pakistan and Canada. A preferred advisor to leading Fortune 500 brands, Nisum enables clients to achieve direct business growth by building the advanced technology they need to reach end customers in todays world, with immersive and seamless experiences across digital and physical channels.
What Youll Do

• Scrum Leadership: Lead and manage daily standups, sprint planning, sprint reviews, and retrospectives. You will be expected to run the Scrum meetings independently, ensuring alignment between teams and stakeholders without needing direct client involvement.
• Project Planning & Prioritization: Collaborate with product owners to effectively prioritize user stories and manage the backlog.
• Quality and Schedule Management: Establish metrics to measure quality and adherence to the project schedule. T
• Data-Driven Decision Making: Utilize Jira dashboards and reports to monitor sprint health, differentiate between planned and unplanned tasks, and provide insights on project progress.
• Continuous Improvement: Drive continuous improvement using data from sprint retrospectives and performance metrics. Analyze velocity trends, defect density, and completion rates to enhance team efficiency and overall delivery quality.
• Conflict Resolution & Team Management: Handle team conflicts constructively, and support the team in overcoming roadblocks. Identify low-performing team members and implement performance improvement plans to drive accountability.
• Collaboration and Communication: Serve as the point of contact for cross-functional teams, including vendors, engineering teams, and stakeholders. Demonstrate clear and persuasive communication to manage relationships, resolve issues, and unblock team members.
• Performance Metrics: Regularly measure and review project manager performance through key indicators such as on-time delivery, budget management, stakeholder satisfaction, and risk mitigation.
• 
  Agile Best Practices: Apply Agile best practices for project success and team collaboration.
  

What You Know

• A minimum of 10 years of proven professional experience is required.
• Must have 3+ years of experience as a scrum master/Project Manager
• Proven experience as a Scrum Master or Project Manager in an Agile environment.
• Strong familiarity with Jira dashboards
• Experience in task prioritization and backlog management.
• Excellent data analysis skills, particularly in productivity and quality measurement.
• Ability to work with distributed teams and navigate across departments to unblock teams.
• Strong conflict resolution, communication, and leadership skills.
• Ability to provide time overlap with U.S. CST (morning hours).

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  Experience managing teams from multiple vendors.
  

Education

• Bachelors degree in computer science, information technology, or a relevant field preferred.
  

Benefits

• In addition to competitive salaries and benefits packages, Nisum India offers its employees some unique and fun extras:
• Continuous Learning - Year-round training sessions are offered as part of skill enhancement certifications sponsored by the company on an as need basis. We support our team to excel in their field.
• Parental Medical Insurance - Nisum believes our team is the heart of our business and we want to make sure to take care of the heart of theirs. We offer opt-in parental medical insurance in addition to our medical benefits.
• Activities -From the Nisum Premier Leagues cricket tournaments to hosted Hack-a-thon, Nisum employees can participate in a variety of team building activities such as skits, dances performance in addition to festival celebrations.
• Free Meals - Free snacks and dinner is provided on a daily basis, in addition to subsidized lunch.
  

Nisum is an Equal Opportunity Employer and we are proud of our ongoing efforts to foster diversity and inclusion in the workplace.