Technical Analyst

, Job Scope: Expertise in delivering complex system implementations, including issue support and resolution, and performing acceptance testing Help gather and document functional and technical requirements. Have a deep understanding of the clients needs. Create test cases for each technical and functional requirement, including positive, negative, and integrated end-to-end test cases. Review testing strategy and cases with the client to ensure they cover the clients business needs. Perform acceptance testing, review results with the client, and obtain client sign-off prior to releasing functionality into production. Document any issues found during testing, work with internal teams to ensure they are fixed, and retest them successfully prior to releasing them to production. Understand the clients current state architecture and work with them and within our internal teams to help execute their future state vision. Proactively communicate any issues that will affect the quality of deliverables or affect project timelines. Work with teams internally and externally to resolve these issues. Perform the required system set-ups and configurations for the testing and production enablement of new products, features, and enhancements. Work with internal and client technical teams to ensure testing environments are running, updated, and correctly configured. Work with the client to migrate their clients to their payment platforms. Provide post-implementation support on the features that were delivered to our clients. Work with product and development teams to automate key processes and templates. You may be creating and delivering key training to our client to help them be successful users of our products. Qualifications: 5 or more years of work experience with a bachelors degree or at least 3 years of work experience with an Advanced Degree (e.g., Masters/ MBA/JD/MD) Experience in managing financial and/or payment system implementations. 3+ years payment industry domain expertise is highly preferred Experience with software testing, issues identification, and resolution Experience in SDLC processes and tools (JIRA, Rally, Wikis, etc.) Experience using Postman or other API platforms Experience with REST processing language Extensive experience performing hands-on system testing Ability to learn new systems with minimal training Experience working with cross functional teams that delivered on system requirements, design, development, implementations, testing, training, and support. Experience with delivering training Ability to manage multiple work streams simultaneously Experience providing direct customer support Ability to manage customer expectations and negotiate and influence internal and external stakeholders Advanced understanding of banking, payment card systems, payment methods and merchant acquiring and processing globally Proven ability to deliver on strategic projects Ability to manage ambiguous situations and find creative and effective win-win solutions Negotiation skills with a track record of achieving results Strong analytical, quantitative, commercial, project management and interpersonal skills High energy level, performance oriented and passionate about merchants, acquirers, and technology in the digital commerce space Strong verbal and written communication skills and an ability to simplify and communicate complex technical issues to non-technical executives, sales teams, and other stakeholders

Experience Required

5-10 years

Industry Type

Looking to get Placed? Try our Placement Guarantee Plan

Get Hired

IT

Employment Type

Contract