Customer Relationship Manager - Niyo Express

Brief Description of Company: Niyo was founded in 2015 with the vision of changing the way Indians approach their finances – no matter where they work, what they earn, or how tech-savvy they are. To date, we've raised $179.3 Million in funding and have maintained a sharp focus on identifying customers' banking pain points and crafting solutions that improve their experience.

We are seeking Customer Relationship Manager – Niyo Express to join our team. They will be responsible for product handover, & product demo for our insta-forex products & services, and generate referrals from the pre-serviced customer. The ideal candidates should possess excellent communication skills, be presentable and have a proactive attitude by owning the brand identity.

Life at Niyo: We are a Great Place to Work® certified company.

We live by these core values at Niyo:

If you have a passion for sales & service and are looking for an exciting opportunity to join a dynamic team, we encourage you to apply. We look forward to welcoming talented individuals who are eager to contribute to our success.

Niyo is committed to a diverse and inclusive workplace. Niyo is an equal opportunity employer, and does not discriminate based on race, origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.

It is a doorstep service where a Relationship Manager is assigned to you to provide you best suited services as per your needs. Your RM can provide you doorstep service to issue you Niyo Cards instantly or perform Biometric KYC. This is a paid service and is available only at selected Pincodes across major cities. Visit our website for more info.

In regular KYC, you (customer) can open the account yourself. You will have to perform the KYC on call with an agent and setup your account yourself.

With Niyo Express, A dedicated RM will take care of KYC and account setup. It also comes with a comprehensive product demo and tips to save on forex fees. You also get Niyo coins which can be redeemed to book flights from the Niyo app.

Certification & compliances: ISO 27001 • ISO 20022 • NPCI Approved

Niyo itself is not a bank and doesn't hold or claim to hold a banking license. The savings account, bank deposits, and cobranded VISA debit and credit cards are issued by our partner banks – DCB Bank, SBM Bank (India), and Equitas Small Finance Bank – and follow all prescribed security standards set by the regulator. All funds in the account are insured up to approved limits by DICGC.