Customer Support Executive (Query Receiver)

Department Icon Operations Maintenance & Support
Posted: 1 week ago
0-2 years
Surat
Operations Maintenance & Support
work from office
Full Time
Closes 3 Jan 2027

Posted: 1 week ago
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Job Description

Job Description-


  • Efficiently handle calls.
  • Serve customers by providing relevant information.
  • Resolve internal service problems and escalate when necessary.
  • Provide proactive customer outreach.
  • Collect and analyze customer feedback.
  • Respond to customer reviews.
  • Develop and document knowledge into helpful content.

Skills

Query HandlingCustomer CareCustomer SupportHandlingQueryCustomer Support

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About Company

NJ Group is a leading financial services group in India, headquartered in Surat. With a pan-India presence across 130+ locations, we provide a wide array of financial products and services to individuals and institutions. Our offerings include Mutual Fund Distribution, Insurance Broking, PMS, Real Estate, and more. We are committed to empowering our clients with the knowledge and tools they need to make informed financial decisions.

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