Customer Experience Executive (Inbound, Outbound & Upselling )

Job Title: Customer Experience Executive (Inbound,Outbound & Upselling)

Location: Bangalore (Sarjapur Road)

Working Days: 6 Days (10:30 AM 7:30 PM)

Work Mode: Work From Office

About NoBroker

NoBroker is Indias first PropTech unicorn, revolutionizing real estate by eliminating brokerage. Backed by leading global investors such as Google and General Atlantic, NoBroker serves 30+ lakh customers every month across major Indian cities.

Key Responsibilities

• Handle inbound customer calls and resolve customer queries professionally and promptly.
• Understand customer requirements and recommend the most suitable NoBroker products and services.
• Drive inside sales by converting inbound customer inquiries into successful sales.
• Upsell and cross-sell relevant NoBroker services during customer interactions.
• Coordinate with internal teams to ensure quick issue resolution.
• Maintain accurate customer interaction records and sales updates in the CRM.
• Deliver an exceptional customer experience while achieving monthly sales and quality targets.

Experience

• Fresher to 1 year of experience.
• Prior experience in Customer Support, Customer Service, Telecalling, Inside Sales, or Voice Process is an added advantage.

Language Requirements (Any One of the Following)

1. English + Kannada
2. English + Tamil

Requirements

• Bachelor's degree (preferred).
• Strong communication and convincing skills.
• Customer-centric approach with good problem-solving abilities.
• Ability to multitask and work in a target-driven environment.
• Comfortable handling both customer support and sales responsibilities.

Regards,

Madhusudan B

madhusudan.b@nobroker.in