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Job Description
Role & responsibilities
- Handle inbound and outbound calls, chats, and emails from customers.
- Provide accurate information about NoBroker services, plans, and processes.
- Log, track, and resolve customer complaints through CRM/ticketing systems.
- Escalate complex issues to relevant teams and ensure timely resolution. Maintain service quality standards and ensure high customer satisfaction.
- Work Mode: Work from Office (Immediate Joiners Preferred)
- Location: Bangalore
- Salary: 17,000 27,000 + Uncapped Incentives (based on experience)
- Age: 18 to 32
- Benefits: PF, Health Insurance (up to 1 lakh), and other perks
Role: Voice / Blended - Other
Industry Type: BPM / BPO
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Voice / Blended
Skills
Customer ServiceCommunication SkillsCustomer SupportFluent EnglishProblem SolvingBPO VoiceVoice ProcessSOperationsCustomer SatisfactionBpoCustomer ServiceIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
NoBroker is an online P2P listing platform to buy/rent residential properties. The platform enables users to search for properties by applying the location filter. Property owners can list their properties by providing necessary information such as location, pictures, area, prices, and more. Its mobile app is available for both Android and iOS devices.
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