Business Account Manager

Company Description NoBrokerHood is a technologically advanced visitor, community, and finance & asset management platform designed to make life more secure and convenient for gated societies across India. Launched in 2018 as a subsidiary of NoBroker, Indias first prop-tech unicorn, it has rapidly grown to manage over 25,000 societies and support more than 4.8 million families nationwide. The platform serves all key stakeholders in a housing society—Admins and Management Committee members, security personnel, and residents—through dedicated interfaces and integrated services. Beyond community management, NoBrokerHood offers home maintenance, property rental and sale solutions, and revenue-generating features such as Monetisation and Marketplace. With Level 1 PCI-DSS, GDPR, PDPB 2019, and ISO 27001 certifications, and recent funding of $5 million from Google, NoBrokerHood provides a highly secure, scalable environment for community operations and business growth.

Role Description This is a full-time, on-site role for a Business Account Manager based in the Greater Bengaluru Area. The Business Account Manager will manage and grow relationships with housing societies and business partners using the NoBrokerHood platform, acting as a primary point of contact for key accounts. Day-to-day responsibilities include understanding client requirements, coordinating onboarding, monitoring account performance, and identifying opportunities to increase adoption of NoBrokerHood features such as Monetisation and Marketplace. The role involves working closely with internal teams (sales, product, operations, and customer support) to address client issues, optimize platform usage, and support cross-selling and upselling initiatives. The Business Account Manager will also track key metrics, prepare regular reports for stakeholders, and contribute feedback to improve processes and offerings.

Qualifications

• Strong account management and client relationship skills, with the ability to manage multiple stakeholders within gated communities and businesses.
• Experience in sales, business development, or customer success, preferably in SaaS, prop-tech, or community management solutions.
• Ability to analyze account performance data, generate insights, and prepare clear, concise reports and presentations.
• Excellent communication, negotiation, and conflict resolution skills, with a collaborative approach to working with cross-functional teams.
• Comfort with technology platforms and mobile apps, including the ability to demonstrate features and guide clients through onboarding and usage.
• Proactive problem-solving mindset, strong organizational skills, and attention to detail in managing account activities and follow-ups.
• Bachelors degree in Business, Management, Marketing, or a related field; relevant experience may be considered in lieu of formal education.
• Prior experience working with residential societies, real estate, or community operations in the Greater Bengaluru Area is an advantage.