Business Account Specialist

Company Description

NoBrokerHood is a leading technology-driven solution for visitor management, community operations, and finance & asset management tailored for gated societies. Since its launch in 2018 as a subsidiary of NoBroker, Indias first prop-tech unicorn, the platform has acquired a 50% market share, managing over 25,000 societies and serving 48 lakh families nationwide. Offering a comprehensive set of interfaces for admins, guards, and residents, it provides services such as home maintenance, renting, and selling property. With features like revenue generation and a secure marketplace, NoBrokerHood ensures data privacy through Level 1 PCI-DSS and GDPR-compliant certifications. Recently, it secured $5 million from Google to drive further growth and enhance its offerings.

Role Description

This is a full-time, on-site role for a Business Account Specialist based in Gurugram. The role involves managing client accounts, developing and maintaining customer relationships, providing customer service, and ensuring smooth financial processes. Responsibilities also include analyzing data, preparing reports, and contributing to the overall financial and operational efficiency of NoBrokerHoods offerings.

Qualifications

• Strong Analytical Skills to evaluate data and create actionable insights.
• Excellent Communication skills to effectively interact with clients and internal teams.
• Proficiency in Finance for handling accounts and overseeing monetary transactions.
• Customer Service expertise to address client concerns and ensure a positive customer experience.
• Experience in Account Management to supervise accounts and maintain long-term client relationships.
• Ability to work collaboratively in a fast-paced, team-oriented environment.
• Bachelors degree in Business Administration, Finance, or related field preferred.
• Previous experience in the real estate or prop-tech industry is a plus.