Key Account Manager - HZL

We are a global technology company developing innovative solutions for mining, tunnelling, and construction, improving project safety, environmental impact, and productivity. We offer premium equipment, all-round aftermarket services and high-quality chemicals and rock support as our core products to our customers. We operate globally in over 30 countries with more than 1,800 experts. At Normet, we commit to a culture founded in our Values - Caring, Committed & Courageous. We foster your talent, with us you shine.

Key responsibilities

• Support Business Head to develop key account plan.
• Prepare sustainability & future strategy plan wrt battery electric vehicle.
• Develop relations at all levels at Key account.
• Responsible for overall sales and business development in the assigned region.
• Develop relationship with IPP, consultants and contractor.
• Review short term and long-term strategies of the team for achieving the target in the assigned regions.
• Ensure adherence to all policies & procedures especially the EHS policies.
• Review parts sales and guide team to scale up parts business especially U&M kits.
• Ensure sales of spare parts and components for product lines, with a focus on service products, its offerings and achieving targets.
• Support team on parts sales growth strategy with a forward/future demand.
• Drive discussion with global team on support required wrt BEV and sales.
• Develop deep understanding of customer business, operations and processes.
• Review gap analysis on existing customer fleets to identify sales opportunities and monitor/record changes in customers existing fleet.
• Ensure adherence of different concepts of parts business growth with Normet global philosophy of parts & services.
• Developing alternate sources of generating parts revenue by introducing new offerings like, Equipment Rebuilds, U&M Offerings, R Components, PM Kits etc.
• Create customer value propositions (that include TCO, application and technical knowledge) to proactively create opportunities for Normet.

Key Requirements

• Mining/Mechanical/Electrical Degree Preferred.
• Minimum 10 -15 years of Mining and Construction Equipment Sales &Service experience is preferable.
• Should have Technical Knowledge of Mining & Construction equipment and parts. Knowledge of battery electric vehicle is preferred.
• Strong analytical/data analysis skills.
• Excellent written and verbal communication skills.
• Ability to travel within assigned area/territory as required.
• Strong safety culture.
• Strong sense of accountability.
• Strong technical knowledge about UG mining/tunnelling machinery.
• Good financial acumen interpreting financial documents and results.
• Strong customer service and satisfaction focus.
• High level of professionalism, honesty and integrity.

  Team reporting to the role: Sales Manager

• Role Reports to: Business Head EQ & Services Key Account
• Location : Udaipur
• Come and share your courage to shine with us!
• Visit our career website for more information.