Consultant, SAP Production And Quality

Hydro Global Business Services (GBS) is an organizational area that operates as an internal service provider for the Hydro group. Its ultimate purpose is to deliver relevant IT, financial and HR business services to all business areas within the company.

What we offer you

• Working at the worlds only fully integrated aluminum and leading renewable energy company
• Diverse, global teams
• Flexible work environment/home office
• We provide you the freedom to be creative and to learn from experts
• Possibility to grow with the company, gain new certificates
• Attractive benefit package
  What you will be doing
• The role is responsible for the functional support for PP & QM Modules of S/4Hana business application.
• The major purpose of the role is to serve locations running S/4 as their ERP platform by:

• Having good understanding of PP, QM and MES Integration
• Knowledge of Variant configuration is good to have but not Mandatory
• Debugging knowledge
• Integration knowledge with MM, SD & CO is required
• Experience in batch management and batch tracing required
• Support in team Issue resolution on incidents and problems for the live units in Hana
• Service and change requests management
• Ensures that tickets assigned to her/him are followed up, tracked and delivered according to the SLA
• Accountable for the tickets assigned to him/her and managed to be delivered on the best quality and timely manner
• Dedicated and high focused business support during period end closing and critical business activities like shipping, manufacturing, etc.
• Provides appropriate solutions upon Business Area requirements
• Design, configure, test and train business solutions in collaboration with solution team
• Participate in hyper care and take over location support from project team
• Provides application maintenance, 2nd and 3rd level production support services toward the supported live locations (customers) globally, according to the SLAs agreed
• Proactive system improvement proposals and initiatives
• Preventive business process support
• Works closely with business support departments to translate business requirements into feasible solutions
• Close working relationship with technical, solution delivery, basis and authorization teams all involved in the different business support processes
• Understand and work according to the transport and release management process
• Provide and maintain process documentations like problem, incident and change management
• Perform daily tasks in the global ticketing system

Work Experience:

• Minimum 4 years of relevant experience in a comparable role within SAP (ECC6 / S4 Hana) with hands-on application management or project organization.
• Must have experience in working in AMS/Support environment
• Variant configuration experience is desirable
• Good Exposure in Batch Management is preferred
• Experience in Discrete manufacturing.
• Experience in QM Inspection, Certificate.
• Integration experience with MES is preferred.
• Working on the basis of US and Europe Time Zone.

Education: IT /Business Degree or Equivalent

Licensing/Certification: SAP & ITIL Certification is preferred

Functional Knowledge: Solid understanding of the business processes related to the business application(s) concerned

Technical Knowledge: Understanding of technical environment of the business application(s) concerned

Language: Fluency in English (verbal and written)

Equal opportunities

Hydro values diverse skills and perspectives among employees. We encourage all qualified candidates to apply. Qualified applicants will be considered regardless of race, religion, nationality, ethnicity, age, gender, sexual orientation, gender identity or expression, protected veteran status, or disability. We strive to provide equal opportunities for all to contribute and succeed with us.

Applications from severely disabled and equally disabled people will be considered with equal suitability.

Please apply online in ONE with your CV and optionally a cover letter.