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Job Description
Come create the technology that helps the world act together
Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.
The team you'll be part of
Our Business Group is a leader in wireless mobility networks and associated services. With more than 3.500 patent families essential for 5G we have a strong 5G portfolio and are a front runner in open and virtualized radio access networks (O-RAN and vRAN).
The team you will be part of is the Hardware Services Delivery Organization. The team provides customer repair and return service for all Mobile Networks products delivered across the globe.
What you will learn and contribute to
Are you passionate about solving problems?
As part of our team, you will:
- Define repair strategies that enable optimal return and repair services to Nokia customers in each market.
- Lead improvement programs across each market. Programs to reduce costs of operations; increase speed of execution; and improve services quality.
- Influence decisions of insourcing versus outsourcing of operations; supplier selections in each market; allocations of repair volumes across different repair centers.
- Continuously review operations to ensure repair network is well synchronized with the levels of business in each market. Requires frequent review of product deployments (current and future) and individual product lifecycle status.
- Champion decision making processes utilizing communication and presentation skills; knowledge of operations and finance; and ability to team with different organizations (R&D, Supply Chain, Procurement, Operations, Finance, Business Development) across a large number of different countries.
- Prepare project or program proposals utilizing business cases and/or quantitative modelling methods.
Your skills and experience
- 5-10 years of experience with services supply chains
- 3-5 years of experience with shop floor operations (either manufacturing or repair, but repair is preferred)
- 1-3 years of experience with supplier management
- Demonstrated ability to work across different functional organizations and country teams
- Basic knowledge of finance and accounting
- Strong communication skills
- Strong ability to innovate
- MS/BS in either Engineering or Supply Chain Management
It would be nice if you also had:
- Knowledge of Mobile Network equipment - Remote Access Network Equipment and X-Haul (Microwave Transmission)
- Knowledge of Testing methods for Repair and Electrical Screening Operations.
- Knowledge of Supplier Commercial Management - Price Negotiations and Contract Management
- MBA or equivalent busines background
What we offer
Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.
Nokia is committed to inclusion and is an equal opportunity employer
Nokia has received the following recognitions for its commitment to inclusion & equality:
- One of the World’s Most Ethical Companies by Ethisphere
- Gender-Equality Index by Bloomberg
- Workplace Pride Global Benchmark
- LGBT+ equality & best place to work by HRC Foundation
At Nokia, we act inclusively and respect the uniqueness of people.
Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.
Join us and be part of a company where you will feel included and empowered to succeed.
BE/BTech
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