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Job Description
Role & responsibilities
- Receive, Store & dispatch of Inventories based on the requirement.
- Handover spares to engineer based on SRF- Spares request form.
- Ensure the spares MSL Minimum stock level is available anytime at Branch and area offices
- Ensure the spares are given as per the timeline agreed for breakdown.
- CRM Process adherence
- Transfer inventories as per the requirement through proper documentation includes invoice, Eway bill etc.
- Storage of spares & battery in good condition
- Ensures to take in charge of all Area office stores location.
- Ensures 5s at all locations.
- Ensuring high levels of customer satisfaction through excellent service
- Handling complaints and resolving issues
- Reporting Cycle time TAT for all verticals
- Reporting Variance report as and when required.
- Cycle count & annual stock count adherence.
- Storing the receipt & stock taking documents for audit requirement
Preferred candidate profile
- MS- Office Knowledge. Especially Excel knowledge is must.
- CRM Knowledge (Not Mandatory)
- Strong Communication and Interpersonal Skills
- Excellent customer service abilities
- Ability to work in a fast-paced environment.
Skills
ExcelCommunication SkillsCustomer ServiceStoresCustomerInterpersonal SkillsInterpersonal SkillInterpersonalCustomer SatisfactionCustomer ServiceStoreIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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