KYC -BSA/AML - Assistant Manager

We started Novo to challenge the status quo were on a mission to build the operating system to destroy the back office, so small businesses (SMBs) can do more of what they love. Novo is flipping the script of the FinTech world, and were excited to lead the small business FinTech revolution.

We are looking for people of character. Pragmatic and capable people who want to see their work drive better outcomes for small businesses the backbone of our economy. You will join our team and work on the building blocks of everything Novo ships.

Why Novo

• Novo is a rapidly growing series B fintech startup with a mission-driven team thats passionate about helping every small business in America
• Positive, inclusive, supportive culture cheering you on your journey
• We work with very new technologies and architecture patterns
• We provide learning and development budgets to help you grow and bond with your team
• Able to work from the office 3+ days per week
• Offices in NYC, Miami, India, and Colombia

As the Assistant Manager KYC - BSA/AML, youll be responsible for leading a team of KYC and BSA analysts to ensure the effective execution of KYC, BSA and AML processes and investigations. Youll collaborate with cross-functional teams, provide guidance on regulatory compliance and contribute to strategic initiatives. Your expertise in the financial services industry will be instrumental in driving our teams and our mission forward.

Key Responsibilities:

• Lead and mentor teams, fostering a culture of excellence and continuous improvement over Novos end-to-end KYC, AML Transaction Monitoring, Sanctions Screening and Ongoing Customer Review processes, ensuring adherence to regulatory requirements and company policies.
• Be responsible for compliance with applicable laws, rules, and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency.
• Analyze data, compile and present periodic reports with key metrics, qualitative information, and substantive analysis on patterns and overall impact to Novos KYC and BSA/AML programs.
• Develop and monitor key performance metrics and implement strategies to achieve departmental goals.
• Oversee and enhance policies and procedures pertaining to the operations of Novos KYC and BSA/AML programs. Identify areas for process optimization and efficiencies.
• Continuously monitor and assess risk, demonstrating consideration for safeguarding Novos reputation, its clients, and assets.
• Collaborate with Compliance and Legal teams to stay updated on regulatory changes. Implement any necessary changes across operational teams.
• Serve as a primary point of contact for KYC/BSA/AML Operations across Novo, including among Customer Operations teams such as Customer Support, Risk Operations, Account Operations and Enablement.
• Function as an escalation point for complex or sensitive scenarios.
• Stay informed about industry trends, best practices and emerging technologies
• Ensure timely and accurate reporting to senior management and stakeholders.

• Minimum bachelors degree, preferably in business, finance or other related disciplines
• 7+ years of progressive experience in KYC, AML and/or BSA field within financial services, ideally in US markets
• Proven experience in leadership and team management
• Knowledge of relevant regulatory requirements, compliance standards and industry best practices
• Strong analytical and problem solving skills, bonus for SQL proficiency
• Exceptional communication, both written and verbal
• CAMS certification or equivalent preferred
• Detail oriented and committed to maintaining high standards of accuracy and quality