Sales Associate

Roles and Responsibilities

• Handle inbound calls from customers to resolve their queries and concerns related to life insurance products and services.
• Identify customer needs and provide solutions through effective communication, negotiation, and problem-solving skills.
• Meet daily/weekly targets set by the organization for sales performance metrics such as number of calls made, conversions achieved, etc.
• Collaborate with team members to achieve common goals and objectives within the call center environment.
• Maintain accurate records of all interactions with customers using CRM software or other tools.

Desired Candidate Profile

• 3-7 years of experience in BPO Sales, Outbound Sales, Telesales, or similar roles.
• Any graduation degree (B.A., B.Com., BBA., B.Tech., MCA., MBA) except Law & LLM.
• Strong knowledge of banking products and services is an added advantage.