Software Development Specialist - Systems & Infrastructure Administration

NTT DATA Global Delivery Services Ltd
Department Icon IT / Software Development & Related
Posted: 2 weeks ago
5-9 years
Bangalore
IT / Software Development & Related
work from office
Full Time
Closes 23 Dec 2026
Posted: 2 weeks ago
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Job Description

  • Software Development Specialist - Systems & Infrastructure Administration
  • Company: NTT DATA Global Delivery Services Ltd
  • Job Location: Bengaluru, Karnataka, India
  • Employment Type: Full-time
  • Software Development Senior Analyst
  • Mandatory Skills: 1 position [India] - Mid level exp
  • Mandatory/preferred
  • VMWare, ESXI Mandatory
  • Netbackup (NBU) Mandatory
  • Linux Administration preferred
  • Windows Administration Mandatory
  • Nagios/ MON tools Mandatory
  • Data Center & Hardware Support Mandatory
  • Shell scripting preferred
  • Opsgenie / Pager Duty preferred
  • Octopus / Jenkins (configure & run pipeline) preferred
  • AWS preferred
  • Azure preferred
  • Roles& Responsibilities:
  • Administer enterprise systems including Linux/Windows servers, virtualization, storage, and backup platforms
  • Implement OS hardening, patching, and vulnerability remediation
  • Support certificate, secrets renewal
  • Monitor system health, availability, capacity, and performance across infrastructure platforms
  • Perform incident troubleshooting and root cause analysis for server, storage, backup, and access-related issues
  • Manage user access, permissions, groups, service accounts, and privileged access in alignment with security policies
  • Execute backup, restore, disaster recovery, and business continuity support activities as required
  • Maintain system inventory, configuration records, runbooks, SOPs, and operational documentation
  • Support change management activities including impact assessment, implementation planning, validation, and rollback readiness
  • Coordinate with application, network, security, database, and cloud teams to resolve infrastructure dependencies and service issues
  • Patching the systems
  • Participate in on-call, shift handover, escalation, and production support activities to maintain service continuity
  • Support Expectations
  • Provide reliable day-to-day operational support for production and non-production infrastructure environments.
  • Respond to incidents, service requests, alerts, and escalations within agreed SLA timelines.
  • Participate in shift-based support, on-call coverage, weekend maintenance, and planned production activities as required.
  • Ensure smooth shift handovers by sharing pending tasks, open incidents, risks, and key updates with the next support team.
  • Follow standard operating procedures, change management processes, access control policies, and security guidelines.
  • Proactively monitor systems and take preventive actions to reduce outages, performance issues, and recurring incidents.
  • Experience Level Senior Level .

Skills

Software DevelopmentNagiosNetbackup NBUShell ScriptingVMWareMON ToolsLinux AdministrationWindows AdministrationData Center Hardware SupportESXIOpsgenie

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