Technology Consultant - ServiceNow IRM Developer

NTT DATA
Department Icon IT / Software Development & Related
Posted: 4 days ago
2-5 years
Chennai, TN, India
IT / Software Development & Related
work from office
Full Time
Posted: 4 days ago
Job Description
About Company
Similar Jobs
Please verify your account first! Send OTP

Job Description

Job Title: Technology Consultant – ServiceNow IRM Developer

Location: Chennai

Overall Experience: 5–7+ Years

Role Summary
We are seeking an experienced ServiceNow IRM Developer with strong expertise in Integrated Risk Management (IRM), Governance, Risk & Compliance (GRC), Policy & Compliance Management, Risk Management, Audit Management, and ServiceNow Platform Development.
The ideal candidate will be responsible for designing, configuring, developing, and supporting ServiceNow IRM solutions to help organizations manage risk, compliance, controls, audits, and governance processes effectively. The role requires close collaboration with Risk Teams, Compliance Teams, Internal Audit Teams, Business Stakeholders, Security Teams, and ServiceNow Architects to implement scalable and compliant solutions.
Day to Day Job Duties
  1. Design, configure, develop, and enhance ServiceNow IRM/GRC solutions based on business and regulatory requirements.
  2. Implement and support ServiceNow IRM modules including Policy & Compliance Management, Risk Management, Audit Management, and Vendor Risk Management.
  3. Configure risk registers, control frameworks, risk assessments, compliance testing, issue management, and remediation workflows.
  4. Develop and customize ServiceNow applications, business rules, client scripts, script includes, UI policies, and workflows.
  5. Configure IRM data models, indicators, controls, authority documents, risk statements, and compliance frameworks.
  6. Build and maintain automated workflows using Flow Designer and IntegrationHub.
  7. Design and develop integrations between ServiceNow IRM and external applications using REST APIs, SOAP APIs, and IntegrationHub.
  8. Support governance, compliance, operational risk, audit, and regulatory reporting requirements.
  9. Configure dashboards, reports, KPIs, and Performance Analytics for risk and compliance stakeholders.
  10. Participate in risk workshops, requirement gathering sessions, design discussions, and stakeholder reviews.
  11. Support data migration, platform upgrades, application enhancements, and release activities.
  12. Troubleshoot application, workflow, integration, and platform issues.
  13. Ensure adherence to ServiceNow development standards, security requirements, and platform best practices.
  14. Support SIT, UAT, production deployments, and post-production stabilization activities.
  15. Collaborate with cross-functional teams in Agile delivery environments.
Basic Qualifications
  1. 5–7+ years of experience in ServiceNow Development.
  2. 3+ years of hands-on experience with ServiceNow IRM/GRC implementations.
  3. Strong understanding of Governance, Risk, Compliance, Audit, and Control Management processes.
  4. Experience configuring and customizing ServiceNow IRM applications.
  5. Strong experience with JavaScript, Business Rules, Script Includes, Client Scripts, and Flow Designer.
  6. Experience developing integrations using REST APIs, SOAP APIs, and IntegrationHub.
  7. Strong understanding of ServiceNow platform architecture and security concepts.
  8. Experience working in Agile/Scrum delivery environments.
  9. Strong analytical, troubleshooting, communication, and stakeholder management skills.
Core Technical Skills
  1. ServiceNow IRM: Integrated Risk Management, Governance Risk & Compliance (GRC)
  2. Risk Management: Risk Registers, Risk Assessments, Inherent & Residual Risk Management
  3. Policy & Compliance: Authority Documents, Policy Lifecycle Management, Compliance Testing
  4. Audit Management: Audit Planning, Audit Engagements, Findings & Remediation Tracking
  5. Issue Management: Issues, Exceptions, Action Plans, Remediation Workflows
  6. Development: JavaScript, Business Rules, Client Scripts, Script Includes, UI Policies
  7. Workflow Automation: Flow Designer, IntegrationHub, Workflow Editor
  8. Integrations: REST APIs, SOAP APIs, MID Server, Third-Party Integrations
  9. Reporting & Analytics: Dashboards, Reports, Performance Analytics
  10. Security: ACLs, Roles, Groups, Access Controls, Data Security
  11. Platform Administration: Update Sets, Platform Customization, Release Management
  12. Methodologies: Agile, Scrum, SDLC
Nice to Have
  1. Experience with ServiceNow Vendor Risk Management (VRM).
  2. Experience with ServiceNow Business Continuity Management (BCM).
  3. Experience with Operational Risk Management and Enterprise Risk Management frameworks.
  4. Knowledge of regulatory frameworks such as SOX, ISO 27001, NIST, COBIT, PCI-DSS, GDPR, or HIPAA.
  5. Experience integrating ServiceNow IRM with Security Operations (SecOps) or ITSM modules.
  6. Familiarity with ServiceNow Performance Analytics.
  7. Exposure to ServiceNow AI, Virtual Agent, or Predictive Intelligence capabilities.
  8. Experience working with large-scale enterprise risk and compliance programs.
  9. Strong consulting, stakeholder management, and workshop facilitation skills.
Preferred Certifications
  1. ServiceNow Certified System Administrator (CSA)
  2. ServiceNow Certified Application Developer (CAD)
  3. ServiceNow Certified Implementation Specialist – Risk and Compliance (CIS-RC)
  4. ServiceNow Certified Implementation Specialist – IRM
  5. ServiceNow Certified Implementation Specialist – Vendor Risk Management (Preferred)
Preferred Experience Profile
  • 5–7+ years of ServiceNow Development experience.
  • 3+ years of hands-on ServiceNow IRM/GRC implementation experience.
  • Strong expertise in Risk Management, Compliance Management, and Audit Management processes.
  • Experience configuring and customizing ServiceNow IRM solutions.
  • Strong understanding of governance, compliance, and regulatory frameworks.
  • Experience working with business stakeholders, risk teams, compliance teams, and auditors.
  • Hands-on experience with Flow Designer, IntegrationHub, and ServiceNow scripting.
  • Experience supporting enterprise-scale ServiceNow implementations.
  • Strong communication, leadership, stakeholder management, and problem-solving skills.
  • Experience working in Agile delivery environments.

Skills

JavaScriptISO 27001ServiceNowRisk ManagementInternal AuditComplianceAgileScrumStakeholder ManagementConsultingCommunicationLeadershipTeamsCompliance Management

If a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.

About Company

NTT DATA is a global IT services provider, headquartered in Tokyo, Japan, that delivers a broad range of innovative technology solutions across various sectors. As part of the NTT Group, one of the largest telecommunications companies in the world, NTT DATA specializes in consulting, IT and network services, and system integration. NTT DATA careers offer a vibrant landscape for professionals eager to develop cutting-edge technology solutions that drive significant transformations in business and society. Those pursuing NTT DATA careers can expect to engage in projects that blend global insights with local expertise, fostering a culture of innovation and a commitment to client success.

Read More

Similar Jobs

View all

Looking for something similar?

Bag Logo
Jobaaj
Get jobs like this by email

New IT / Software Development & Related roles in Chennai.

Job Alert
Google hiring for Specific Roles Apply Now!
1 min ago
New Opportunity
Amazon is hiring freshers Apply Now!
5 min ago
Featured Jobs
Microsoft opening 50+ positions Apply Now!
10 min ago

One email a day. Unsubscribe any time.