147+ Applicants
Posted: 1 month ago
18-20 years
Noida, Uttar Pradesh
work from office
Posted: 1 month ago
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Applicants: 147+
Job Description
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Job Description
We are seeking an experienced and results-driven Sales Manager to drive strategic account growth and customer success in Africa Region. The ideal candidate will combine enterprise sales acumen with account management expertise, owning end-to-end client relationships — from lead generation and acquisition to delivery oversight, renewals, and expansion.
This individual will act as a trusted advisor to clients, ensuring satisfaction, retention, and value realization, while achieving revenue growth and account profitability targets.
Job Responsibilities:
Business Development & Sales
Skills:
Future Career Progression: Nucleus is well known for identifying, nurturing, and promoting the internal talent and having long mutually rewarding associations with its performing associates. Our focus programs help our associates to continuously grow based on their capability, performance, and career aspirations.
This individual will act as a trusted advisor to clients, ensuring satisfaction, retention, and value realization, while achieving revenue growth and account profitability targets.
Job Responsibilities:
Business Development & Sales
- Identify, qualify, and convert new business opportunities for Nucleuss products and services (e.g., FinnOne Neo, FinnAxia, IT Services).
- Generate and manage a robust pipeline of Sales Qualified Leads (SQLs) to meet revenue targets (USD 2M annual target or as defined).
- Execute the complete sales cycle — lead generation, qualification, pitch, proposal, negotiation, and closure.
- Collaborate with Marketing for campaigns, events, ABM initiatives, and lead generation activities.
- Develop customized value propositions, presentations, and proposals aligned with client needs.
- Analyze regional markets, competition, and trends to formulate and execute sales strategies.
- Own the end-to-end customer relationship — ensuring satisfaction, retention, and engagement.
- Drive Voice of Customer (VOC), NPS improvements, and proactive management of at-risk (RED) accounts.
- Manage renewals, upselling, and cross-selling opportunities.
- Plan and lead customer engagement activities, such as events, meetups, and milestone celebrations.
- Ensure seamless onboarding of new clients and transition to delivery teams.
- Act as a single point of contact between customer stakeholders and internal delivery teams.
- Develop and execute account growth plans aligned with customer and organizational goals.
- Drive account retention and risk mitigation initiatives.
- Identify opportunities for new solution areas and change requests to expand account footprint.
- Track account performance metrics — renewals, revenue realization, and profitability.
- Oversee AMC renewals, contract addendums, and payment follow-ups.
- Ensure compliance with contractual obligations and accurate documentation.
- Track and report account-level financials, aging, and profitability.
- Coordinate with Finance, Legal, and Delivery teams for smooth contract governance.
- Oversee program delivery and ensure adherence to timelines, budget, and quality standards.
- Track project financials, resource utilization, and delivery KPIs.
- Coordinate with cross-functional teams to ensure customer expectations are met and exceeded.
- Monitor program progress using Microsoft Project (MSP) and related tools.
- Build trust-based relationships with CXO-level stakeholders, customers, and partners.
- Serve as a strategic liaison, ensuring alignment between customer objectives and Nucleuss offerings.
- Participate in industry events, webinars, and customer forums to strengthen brand visibility and engagement.
- Gather and share market intelligence and customer insights with product and leadership teams.
Skills:
- 18+ years of total experience in Enterprise Sales / Account Management within Software / IT Services / BFSI domain.
- Proven track record of managing large enterprise accounts and achieving sales targets for Africa region.
- Strong knowledge of banking and financial services industry and digital transformation trends.
- Proficiency in Project/Program Management, Contract Governance, and Customer Relationship Management.
- Hands-on experience with MS Project, CRM tools, and financial tracking.
- Excellent communication, stakeholder management, and negotiation skills.
- Ability to work independently while collaborating across business, delivery, and leadership teams.
- Bachelors degree in engineering, Computer Science, Marketing, or related field.
- MBA/PGDBM (Sales / Marketing) preferred, PMP certification preferred.
Future Career Progression: Nucleus is well known for identifying, nurturing, and promoting the internal talent and having long mutually rewarding associations with its performing associates. Our focus programs help our associates to continuously grow based on their capability, performance, and career aspirations.
Skills
Business DevelopmentSalesCustomer InsightsCustomer Relationship ManagementLead GenerationSales CycleUpsellingSales ManagerIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
Nucleus Software is a leading provider of lending and transaction banking solutions to the global financial services industry. Its software powers the operations of more than 200 Financial Institutions across the globe. Committed to technological innovation, Nucleus Software enables its customers to grow smarter, increase profitability and deliver outstanding customer service.
FinTech is in our DNA and our deep understanding of the transaction banking and lending business, coupled with the agility to innovate and build cutting-edge technology, enables us to deliver unmatched value to our customers. We have a team of highly skilled professionals who are experts in their respective fields. We believe in creating a collaborative and supportive work environment where everyone can thrive and reach their full potential.
Nucleus Software is publicly listed on the National Stock Exchange of India Ltd and BSE Ltd.
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Important dates & deadlines?
Application Deadline
08 Sep 26, 03:42 PM IST
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