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Job Description
- Have 2–5 years of experience in IT Security, IT Administration, or Endpoint Security.
- Have hands-on experience with JumpCloud and Bitdefender GravityZone or similar tools.
- Have experience managing Windows & macOS endpoints and endpoint security policies.
- Understand IAM, MFA, SSO, access controls, patch management, and security best practices.
- Have experience with Google Workspace and Microsoft 365 administration.
- Have a good understanding of networking, VPN, device management, and IT asset management.
- Are comfortable monitoring security alerts, troubleshooting issues, and handling security incidents.
- Are proactive, detail-oriented, and good at balancing security with employee experience.
- Are looking only for a traditional IT Helpdesk/Desktop Support role.
- Are not interested in IT Security, endpoint security, and access management.
- Are uncomfortable investigating security alerts or incidents.
- Have no experience managing users, devices, or access permissions.
- Prefer a role with minimal ownership and problem-solving.
- IT Security & Endpoint Security
- Bitdefender GravityZone
- JumpCloud / IAM
- MFA, SSO & Access Management
- Windows & macOS Administration
- Google Workspace & Microsoft 365
- Security Monitoring & Incident Response
- Patch & Vulnerability Management
- Network & VPN Troubleshooting
- IT Asset Management
- IT Compliance & Documentation
- Google Sheets & Excel
- Own and manage endpoint security across Windows and macOS devices.
- Administer Bitdefender GravityZone, monitor security alerts, and take corrective action.
- Manage JumpCloud, including users, devices, MFA, authentication, and access policies.
- Manage employee onboarding, offboarding, access provisioning, and access reviews.
- Ensure timely patching, security updates, device compliance, and endpoint protection.
- Investigate and support resolution of security incidents and endpoint threats.
- Administer Google Workspace and Microsoft 365 from an access and security perspective.
- Provide L1/L2 support for hardware, software, network, and device-related issues.
- Maintain IT assets, device inventory, licenses, and security documentation.
- Identify security gaps and continuously improve IT security processes and controls.
- Coordinate with vendors for IT/security-related issues and support.
Skills
IT SecurityJumpCloudEndpoint SecurityBitdefenderExcelGoogle SheetsNetworkingVPNIAMComplianceOnboardingAgileIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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