116+ Applicants
Posted: 3 years ago
5-10 years
Gurgaon
Work From Office
Posted: 3 years ago
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Applicants: 116+
Job Description
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Job Description
The incoming resource will be a part of the Operations team. The shift timings would be UK Business hours.
Job Responsibilities
- The key responsibility of this role is to support the origination and in-life management of deposit products by ensuring an exceptional customer journey throughout the product life cycle.
- As part of the Offshore Operations team, the Operational Support Specialist is a key point of contact for the Onshore Operations team
- Working closely with the Onshore Teams to ensure the efficient and compliant completion of Deposit tasks.
- Cross functional in nature, the role will involve supporting the origination and in-life management of retail and SME deposits applications in addition to new product initiatives
- Processing all applications through a workflow system effectively, within agreed SLAs and KPIs, and in line with company policies and procedures.
- Dealing with various tasks received in processing queue as per the application received for retail deposit customer.
- Sending appropriate Emails to customers as per the application received
- Processing of Customer Emails (instructions/queries)
- Processing of Customer documents & validation them in-line with Bank’s policy.
- Processing of Funds received for deposit customers.
- Effectively complete ad-hoc tasks and initiatives as directed across the business
- Support other BAU requirements of Operations teams aside from primary activities.
- Have a clear understanding of Role of Operations in the Life Cycle of Product.
Daily Operation Tasks will include:
Skills and Experience
- Understanding of the Banking Industry.
- Basic knowledge of corporate/retail banking products & concepts.
- Excellent communication both oral & written required
- Computer literate and the ability to work on a variety of IT platforms
- Should be a team player.
Personal Attributes
- Energetic, enthusiastic, driven to go the extra mile
- Flexible, eager to learn
- Open to occasional weekend work and/or evening hours when and if required
- Willingness to work flexibly and as part of ONE team, helping out in different business areas as required
- Passionate about delivering excellence in service and quality
Looking to get Placed? Try our Placement Guarantee Plan
Graduate/Post Graduate degree in Finance. Any relevant experience in operations in banking domain is an add-on advantage.
About Us
We’re OakNorth Bank and we embolden entrepreneurs to realise their ambitions, understand their markets, and apply data intelligence to everyday decisions to scale successfully at pace.
Banking should be barrier-free. It’s a belief at our very core, inspired by our entrepreneurial spirit, driven by the unmet financial needs of millions, and delivered by our data-driven tools.
And for those who love helping businesses thrive? Our savings accounts help diversify the high street and create new jobs, all while earning savers some of the highest interest on the market.
But we go beyond finance, to empower our people, encourage professional growth and create an environment where everyone can thrive. We strive to create an inclusive and diverse workplace where people can be themselves and succeed.
Our story
OakNorth Bank was built on the foundations of frustrations with old-school banking. In 2005, when our founders tried to get capital for their data analytics company, the computer said ‘no’. Unfortunately, all major banks in the UK were using the same computer – and it was broken.
Why was it so difficult for a profitable business with impressive cashflow, retained clients, and clear commercial success to get a loan?
The industry was backward-looking and too focused on historic financials, rather than future potential.
So, what if there was a bank, founded by entrepreneurs, for entrepreneurs? One that offered a dramatically better borrowing experience for businesses?
No more what ifs, OakNorth Bank exists.
Skills
OperationsBankingFinanceIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
OakNorth Bank is a UK bank for small and medium-sized companies that provides business and property loans. The bank, which gained regulatory approval in early 2015, was founded by entrepreneurs Rishi Khosla and Joel Perlman, who had previously founded Copal Amba. In 2018, the bank's pre-tax profit was £33.9m.
Important dates & deadlines?
Application Deadline
23 Oct 22, 12:00 AM IST
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