Senior Sales Executive

Company Description Ethos Limited, operating as Officially Ethos, is Indias largest luxury watch retailer, established in 2003 and steadily expanding over the past two decades. The company maintains a strong presence in more than 24 cities, offering applicants the opportunity to work with a recognized leader in the luxury retail sector. Ethos provides an extensive portfolio of over 70 premium and luxury watch brands, catering to discerning clientele and high-end markets. In 2022, Ethos became the first luxury watch retailer in India to go public, with its shares listed on both the Bombay Stock Exchange (BSE) and the National Stock Exchange (NSE), reflecting its solid reputation and growth potential.

Role Description The Senior Sales Executive is a full-time, on-site role based in Chandigarh, focused on driving sales and delivering exceptional customer experiences in a luxury retail environment. Day-to-day responsibilities include engaging with walk-in and appointment-based customers, understanding their preferences, and presenting suitable timepiece options from the companys portfolio. The role involves achieving individual and store sales targets, managing follow-ups, and maintaining strong relationships with new and existing clients. The Senior Sales Executive will assist in visual merchandising, ensure product displays align with brand standards, and support inventory checks and stock management. This role also requires accurate documentation of sales, use of CRM tools, and close collaboration with store leadership to support promotional activities and events.

Qualifications

• Proven experience in high-end or luxury retail sales, with a strong track record of meeting or exceeding sales targets.
• Excellent customer relationship and communication skills, including the ability to understand client needs and build long-term loyalty.
• Strong negotiation and closing skills, with sound commercial acumen and comfort in handling premium products and high-value transactions.
• Ability to work collaboratively in a team, maintain professional conduct, and support store operations, merchandising, and inventory control.
• Proficiency with basic computer applications and CRM or sales management tools, with attention to documentation and data accuracy.
• Prior experience in watches, jewelry, fashion, or other luxury categories is preferred but not mandatory.
• Bachelors degree in Business, Marketing, Retail Management, or a related field is advantageous; equivalent professional experience is also considered.
• Availability to work retail hours, including weekends and holidays, as required by store operations.