Business Analyst

JOB PURPOSE/OVERVIEW/SUMMARY:

We are seeking a dynamic and detail-oriented Sales Operations Lead to support and enhance the performance of our sales team. The ideal candidate will have 1–2 years of experience in sales operations or a similar role, with a passion for sales training, performance analysis, and strategic support. You will play a key role in mentoring sales staff, conducting performance reviews, driving learning initiatives, creating actionable sales dashboards, and boosting motivation through contests and recognition.

Key Deliverables / Responsibilities:

• Sales Reviews & Mentoring: Conduct periodic 1:1 and team performance reviews. Identify performance gaps and provide guidance or mentoring to drive improvements.
• Sales Reporting & Dashboards: Create, manage, and maintain accurate sales reports and dashboards to track key metrics like pipeline, closures, targets vs. achievement, etc.
• Contests & Incentive Programs: Design and manage engaging sales contests, recognition programs, and motivational initiatives to drive a high-performance culture.
• Process Improvement: Assist in streamlining sales processes, tools, and best practices to improve efficiency and consistency across the team
• Training & Development: Plan and implement regular training programs for the sales team to enhance their product knowledge, sales techniques, and soft skills.

• Bachelors degree in Business Administration, Marketing, or related field.
• 1–2 years of relevant experience in sales operations or sales enablement.
• Strong knowledge of Excel/Google Sheets and CRM systems (e.g., HubSpot, Salesforce, Zoho).
• Excellent communication, mentoring, and interpersonal skills.
• Analytical mindset with the ability to interpret sales data and provide actionable insights.
• Proactive, self-motivated, and highly organized.

• Group Medical Insurance and PF facility will be provided
• Gratuity facilities

• Bachelor’s degree or equivalent
• 1 to 3 Years of Proven working experience as a business development manager, or a relevant
• Proficiency in MS Office and CRM software.
• Strategic thinker with strong problem-solving abilities.