Specialist, Customer Due Diligence Operation (KYB)

Job description / Role

Who we are

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individuals freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.

About the opportunity

The Compliance function at OKX is responsible for the overall compliance culture at the company. Were a team of risk-minded problem solvers who advise the business on the companys regulatory obligations and enterprise risk.

What youll be doing

Complete comprehensive reviews of incoming customer onboarding cases and ensure that the application of KYB principles are consistent with the companys KYB policy and customer risk assessment.

• Review KYB documents obtained from the customer, utilising our validation tools and reputable sources to verify the AML documentation.
• Request appropriate CDD/EDD documentation from customers to ensure that the AML onboarding process is complete in line with our AML policies and procedures.
• Follow up on pending CDD/EDD requests ensuring that communication is issued within the relevant SLAs.

Investigate possible matches generated by the scanning application that the company uses to screen customers against sanctions, PEPs and adverse media news and ensure the appropriate action is taken.

• Provide information to management in respect of AML/CDD issues arising.
• Maintain delivery of a high quality service level to customers and other departments ensuring all queries are dealt with in a professional manner and escalating where appropriate.
• Support the enhancement of our CDD function and maintain procedures.
• Manage specific projects, which may arise from time to time.

What we look for in you

• Completion of tertiary higher education such as Higher Diploma, Degree and onwards.
• You have two or more years experience in AML and CDD/EDD review or in a KYC work domain.
• You are a team player who can work well within the function to deliver a quality service.
• You have excellent communication and writing skills, and are attentive to details.
• Excellent command of spoken and written English is required.

Perks & benefits

• Competitive total compensation package.
• L&D programs and education subsidy for employees growth and development.
• Various team building programs and company events.
• Wellness and meal allowances.
• Comprehensive healthcare schemes for employees and dependents.

Notice

All official OKX vacancies are published on the companys official careers website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through the official careers website.

Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKXs Candidate Privacy Notice.