Service Expert

Department Icon Operations Maintenance & Support
Posted: 8 months ago
0-2 years
Gurugram(Sohna Road)
Operations Maintenance & Support
work from office
Full Time

Posted: 8 months ago
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Job Description

If you have Good Communication skill in English don't wait to start your Corporate Journey

Apply Now!!!


Freshers and Experienced both can apply!!

Only Graduates can apply, Candidates with career gap can also apply.


Immediate Joiners/15 days Notice period candidate can apply. Joining Date: 16/03/2026

Role & responsibilities

1. Reservation Management - Process reservation, manage changes and cancellations as per customer requests or airline policies. Ensure accurate data entry and update reservation system with latest information

  • 2. Customer Service - Handle customer complaints and provide timely and effective solution. Strive to exceed customer expectations.
  • 3. Collaborative Teamwork Work closely with other departments.
  • 4. Documentation and reporting Maintain accurate record of customer interactions, reservation and related documents.

Work Hours: Rotational

  • Dedicated Hours or 24 X7 operations
  • 8:00 A.M. 05:00 P.M.
  • 11:00 A.M. 08:00 P.M.
  • 02:00 P.M. 11:00 P.M.
  • 11:00 P.M. 08:00 A.M. (For Male members only)

Transport: Option to use airconditioned cars for pick up and drop to residence or transport allowance in lieu

Hiring Zones for Delhi and Gurgaon(Candidates who are from hiring zones or willing to relocate can apply)(Outstation Candidates who are willing to relocate can apply)

Delhi:

Kalkaji, Neharu Palce, South Ex, G K Part 1 & 2, Safdarjung, Moti Bagh, R K Puram, Munirka, Vasant Vihar, Vasant Kunj, Kishan Garh, Mahipalpur, Lajpat Nagar, Malviya Nagar, Saket, Mehrauli, Lado Sarai, Chhatarpur, Ghitorni, Aya Nagar, Archan Garh, Gurudomacharya, Subhash Nagar, Tilak Nagar, Uttam Nagar, Janak Puri, Dabri More, Sultanpur, Sagar Pur, Harinager, Pankha Road, Delhi Cantt, Mahipal Pur, Dwarka More, Dwarka Sec 14, Dwarka Sec 16, Dwarka Sec 17,18, Dwarka Sec 19, Dwarka Sec 7, Dwarka Sec 4, Dwarka Sec 5, Dwarka Sec 2, Dwarka Sec 1, Dwarka Sec 21, Mahavir Enclave, Dasrathpuri, Palam Delhi, Brijwasan

Gurgaon:

GGN 5, GGN 17, GGN 14, GGN 15, GGN 18, GGN 21, GGN 20, GGN 23, Palam Vihar, Ashok Vihar, DLF-3 U Block, DLF-3 S Block, DLF-4, Galeriya, GGN 28, GGN 50, GGN 51, GGN S6, GGN 55, Sushant Lok, GGN 49, GGN 48, GGN 46, GGN 47, GGN 45, GGN 38, GGN 39, Subbash Chowk, GGN 40, GGN 43, Nathupur (Main Road), Nasirpur, Sikandarpur Metro, Iffco Chowk, Huda City Center Metro, DLF Phase-2

Preferred candidate profile

  • 1. Excellent Communication skill (Written and Verbal both) Freshers Eligible
  • 2. Graduation(Mandatory). Dropout are NOT ELIGIBLE, Candidates with career gap can also apply.
  • 3. Previous experience in a customer service or reservation role (Will be preferred but not mandatory)
  • 4. Strong Problem solving and Customer focused mindset.
  • 5. Flexible to work in shifts.

Why join Praxis?

Great work life balance. 9 Hours a day, 5 days a week. Get paid on pro-rata for those wishing to work additional day or hour(s) in the day.

Perks and benefits

  • 1. Salary + Incentives
  • 2. Cab facility both pickup and drop.
  • 3. 5 days working so perfect work life balance
  • 4. Night Shift Allowance and meals
  • 5. Female have the liberty to walk out of night shift

6. After 0.6-1year you will be eligible to apply for Internal openings and you will be eligible for Prestigious Management Trainee Program offered by Praxis and get to learn from the best.

  • Ready to make an impact!!!
  • Call immediately!!
  • Talent Associate - Yashasvi Gupta

9695793398

yashasvi@omhra.in


Skills

Customer ServiceServicingOperationsCustomer Service

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