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Job Description
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Key Responsibilities:
Visit customers to remind and recover overdue loan installments.
Make phone calls to customers regarding pending EMIs.
Explain repayment terms and assist customers in resolving repayment issues.
Maintain daily recovery records and submit reports to the manager.
Coordinate with branch/agency staff regarding recovery status.
Handle recovery cases professionally while maintaining company reputation
Required Skills and Competencies
1. Communication Skills
Strong verbal and written communication in English, Hindi, and regional languages.
Ability to handle difficult conversations with professionalism.
Persuasive and polite telephonic manners.
2. Negotiation and Persuasion
Skilled in negotiating repayment plans with borrowers.
Ability to influence customers without using aggressive tactics.
Confidence in explaining financial concepts and repayment obligations.
3. Analytical and Problem-Solving Skills
Assess customers’ financial situations and propose suitable solutions.
Identify high-risk borrowers and create effective recovery strategies.
Ability to manage multiple accounts and prioritize follow-ups.
4. Technical Knowledge
Familiarity with loan types: personal loans, business loans, vehicle loans, mortgages, and credit card debts.
Working knowledge of MS Excel, CRM software, and loan management systems.
Awareness of RBI guidelines, loan recovery procedures, and financial regulations.
5. Personal Attributes
Self-motivated and target-driven.
Patience and empathy when dealing with stressed borrowers.
Professional, ethical, and trustworthy.
More information about this Loan Recovery Executive Job
Please go through the below FAQs to get all answers related to the given Loan Recovery Executive job
- What are the job requirements to apply for this Loan Recovery Executive job position?
- Ans: A candidate must have a minimum of 06 Months to 3+ year experience as an Loan Recovery Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Loan Recovery Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Loan Recovery Executive position?
- Ans: There are immediate 1 job openings for Loan Recovery Executive in our Organisation.
Skills
Crm SoftwareFinancial RegulationsLoan ManagementPersonal LoansIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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