Customer Support Representative

WE ARE HIRING | MULTIPLE JOB OPENINGS

Customer Support Executive Voice / Chat / Email Process

• Location: Magarpatta & Viman Nagar, Pune
• Salary: 3 LPA 5 LPA
• Experience: Freshers & Experienced Candidates
• Education: Graduate / Undergraduate

JOB DESCRIPTION

We are hiring enthusiastic and customer-oriented candidates for multiple openings in Voice, Chat and Email Support processes with reputed MNC clients in Pune.

Candidates with good communication skills and a willingness to work in a customer support environment are encouraged to apply.

ELIGIBILITY CRITERIA

• Graduates and Undergraduates are eligible.
• Freshers can apply for selected processes.
• Minimum 1 year of experience required for experienced positions.
• Experience in any Voice or Chat process is acceptable.
• Good verbal and written communication skills.
• Basic computer knowledge and typing skills.
• Customer-handling and problem-solving abilities.
• Flexibility to work in rotational shifts.

SHIFT DETAILS

• UK, USA & Australia-based processes.
• Multiple shift options available.
• Shift timings vary depending on the process and client requirements.
• Candidates must be flexible with respective shift timings.

JOB RESPONSIBILITIES

• Handle customer queries through Voice, Chat or Email.
• Provide accurate information and resolve customer concerns.
• Maintain professional communication with customers.
• Ensure customer satisfaction and follow process guidelines.
• Maintain proper records of customer interactions.

JOB LOCATIONS

Magarpatta, Pune

Viman Nagar, Pune