Sales & Support Representatives (International)

Department Icon Business Development / Sales
Posted: 1 year ago
1-5 years
Noida, Uttar Pradesh
Business Development / Sales
Work from Office
Full Time

Posted: 1 year ago
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Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.

Job Description

    You will play a crucial role in generating leads through various outreach methods such as cold calling, emails, and other channels. Your responsibilities will include managing chat conversations, phone calls, and support tickets effectively, with the ultimate goal of converting prospects into valuable business opportunities. In addition, you will be responsible for addressing technical queries and overseeing the entire international sales and support lifecycle.

    Your key responsibilities will include:

    • Generating leads through cold calling, emails, and other channels.
    • Efficiently handling chat support, phone calls, and support tickets.
    • Converting potential leads into sales and business opportunities.
    • Addressing and resolving technical queries from clients and customers.
    • Managing the complete international sales and support lifecycle.

    To excel in this role, you should possess the following skills and qualifications:

    • Strong problem-solving and troubleshooting abilities.
    • Minimum of 1 year of relevant experience.
    • Previous experience working with the international market.
    • Basic understanding of conflict resolution strategies.
    • Excellent technical and analytical skills.
    • Strong verbal and written communication skills.
    • Ability to work both independently and in a team.

    - Willingness to commit to a 1-year service agreement.,

Skills

SalesInternational SalesTechnical QueriesInternational SalesProblemsolvingTroubleshootingLead GenerationCold CallingChat SupportPhone SupportCommunication SkillsAnalytical SkillsConflict Resolution

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