Customer Success Executive

Job Title : Customer Success - Executive

Location: Gurugram

Job Type: Full-Time

Experience: 0 1 year

About Us:

Oodles Technologies is a leading Information Technology & Consulting firm committed to helping businesses grow through innovative digital solutions. Were looking for a proactive and driven Customer Success Executive to join our team, someone who understands how to build strong client relationships and convert conversations into long-term partnerships through top freelancing platforms and LinkedIn.

Key Responsibilities:

• Freelancing Platform Lead Generation: Manage and generate leads from platforms like Upwork, Fiverr, Freelancer, and PeoplePerHour. Actively bid on projects and follow up with potential clients regularly.
• LinkedIn Outreach: Use
  
  LinkedIn and Sales Navigator to identify and engage with decision-makers, sending personalized connection requests and follow-up messages.
• Tailored Proposals & Pitching: Write custom, compelling proposals based on the specific needs of clients. Confidently pitch Marketing services through messages, calls, or Zoom meetings.
• Client Communication: Respond to queries, build rapport, and gather detailed project requirements to match with suitable service offerings.
• Pipeline Management: Maintain and track all conversations, proposals, and follow-ups. Keep CRM updated with daily progress.
• Reporting & Goals: Achieve weekly/monthly lead generation and conversion targets. Provide concise updates and performance reports.

Key Skills and Qualifications:

• 01 year of experience generating leads from Upwork, Fiverr, and similar platforms.
• Proven expertise in LinkedIn lead generation, using tools like Sales Navigator

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  for outreach and prospecting.
• Strong command over client communication, proposal writing, and sales pitching in fluent, professional English.
• Ability to write tailored proposals that align with project requirements and business needs.
• Experience in converting cold leads into warm conversations and eventually into deals.
• Familiarity with Digital Marketing services such as Paid media, SEO, Content creation, and Social media Marketing.
• Proficiency in IT Design tools and maintaining daily task logs and follow-ups.
• Self-starter, target-driven, and capable of managing multiple leads and conversations simultaneously.

Why Join Us

• Be part of a growing IT company with global clients.
• Exposure to international sales through top freelancing and B2B platforms.
• A supportive, collaborative, and performance-driven work environment.
• Competitive fixed salary plus performance-based incentives.