Application Implementer

Role Overview:

We are seeking an experienced Application Implementer to join our team. You will be responsible for implementing HRMS products, coordinating with teams, providing go-live assistance, and delivering ongoing support to ensure smooth operations and client satisfaction.

Key Responsibilities:

Implementation & Configuration: Execute product implementation activities including setup, data collection, data validation, data cleansing, configuration, and validation as per client requirements.

Coordination with Teams: Collaborate with internal and client teams to ensure timely issue resolution and successful implementation.

Go-Live Support: Check IT infra set up, Assist clients during the go-live phase to ensure a smooth transition and minimal disruption. Show the sense of urgency to Go Live and do follow ups, & timely escalations to right stake holders.

• Ongoing Support: Provide post-implementation support, resolve client issues, and manage queries effectively.
• Documentation: Maintain detailed records of implementation activities, configurations, and resolutions.
• Reporting: Share regular updates and progress reports with management and clients.
• Skills & Competencies:
• Strong coordination and communication skills.
• Ability to handle client-facing responsibilities.
• Knowledge of HRMS/ERP systems preferred.
• Problem-solving and troubleshooting skills.
• Qualifications
• Graduate in IT/Business/Commerce or related field.
• 4 years of experience in application implementation or support role