Life Insurance Policy Administrator

What role you will play in team: You'll play a crucial role in maintaining the accuracy and efficiency of our life insurance policy administration. Your work directly impacts our policyholders’ experience and our company’s operational success.

What you will do: Maintaining policy databases, processing policy changes, and responding to policyholder inquiries. Ensuring accurate and timely updates to policy records.

Key responsibility:

• Maintain accurate and up-to-date policy records in our database systems.
• Process policy changes, such as address updates, beneficiary changes, and premium adjustments.
• Respond to policyholder inquiries regarding policy details and benefits.
• Ensure compliance with regulatory requirements and company procedures.
• Collaborate with other departments, such as sales and claims, to resolve issues.
• Identify and resolve discrepancies in policy information.
• Generate reports and provide data analysis as needed.
• Assist in the development and improvement of policy administration processes.

Required Qualification and Skills:

• Bachelor's degree in a related field preferred, but equivalent experience acceptable.
• Knowledge of life insurance policies and procedures.
• Excellent attention to detail and accuracy.
• Strong organizational and time management skills.
• Proficiency in relevant software and database systems.
• Excellent communication and customer service skills.

Benefits Included:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Positive and supportive work environment.
• Excellent work-life balance.
• Paid Time Off

A Day in the Life: Updating policy information, responding to customer inquiries, processing policy changes, and ensuring the accuracy of our policy database. Ensuring compliance with all procedures and regulations.