Principal Advanced Services Engineer(Oracle DBA-Exadata Engineer)

We are seeking an experienced Oracle Exadata/RAC DBA to join our team. The successful candidate will have extensive knowledge and solid troubleshooting experience in all areas of Oracle database technology, with a strong focus on Exadata and RAC. This role requires advanced level skills in Exadata , RAC, ASM, performance tuning, HA, backup and recovery, and experience in database upgrades, migrations, installations, and patching.

About The Company / Team

Join Oracles Customer Success organization in a services and support role focused on enterprise Oracle database environments. Work with customers and global engineering and support teams across time zones to maintain availability, reliability, customer satisfaction and engineering quality.

oin Oracles Customer Success organization in a services and support role focused on enterprise Oracle database environments. Work with customers and global engineering and support teams across time zones to maintain availability, reliability, customer satisfaction and engineering quality.

Location: Bengaluru

Key Responsibilities:

• Provide expert-level support for Oracle Exadata and RAC environments, including troubleshooting, performance tuning, and optimization
• Administer and maintain Exadata and RAC systems, including upgrades, migrations, and patching
• Collaborate with customers to understand their technical requirements and provide proactive advice and support
• Develop and maintain technical documentation and knowledge articles to support the team and customers
• Participate in 24*7 shift rotations to provide support for Exadata systems
• Work closely with the team to resolve complex technical issues and provide high-quality solutions
• Communicate technical findings and recommendations to non-technical stakeholders

Responsibilities

Qualifications & Skills

Mandatory:

• 6+ years of experience in Oracle RAC Database or Engineered systems Administration
• Oracle Data guard, RMAN Backup Recovery, Diagnostics, ASM (automatic Storage Manager)
• Strong experience in facilitating customer relationships with support and providing advice
• Willingness to work in night shifts/US timings
• Willingness to come to office

Good-to-Have:

Experience with Exadata, Golden Gate, OCI, ZDLRA, Performance Tuning

BE, BTech, MCA, CA or equivalent preferred

Self-Assessment Questions

• Do I have 6–10+ years of hands-on Oracle DBA experience supporting enterprise and mission-critical production systems
• Can I administer and troubleshoot Exadata, RAC and ASM environments and diagnose complex performance or availability problems
• Have I managed RMAN backup, restore and complex recovery scenarios, and supported Physical Standby, Active Data Guard and Data Guard Broker
• Have I independently delivered Oracle database installations, upgrades, migrations and patching and resolved critical production incidents under pressure
• Can I communicate clearly with customers and global support teams and work shifts and weekends when required

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