Senior Manager, Platform Software Engineering

Leads teams in troubleshooting and resolving issues related to application programming interface (API) functionality, integration, and service-to-service interactions. Leads teams to design and develop application software, systems, and services. Collaborates with stakeholders and external clients and/or partners to understand customer use cases and align application solutions. Leads team(s) to provide technical guidance and appropriately prioritize support to customers regarding application-related issues. Collaborates with teams and other stakeholders within and outside of the group to establish, follow, and enforce documented security criteria, application development best practices and processes, and coding standards. Ensures clarity of teams operational objectives for adherence to broad acceptance criteria. Leads teams in performing periodic maintenance and testing operations for application systems that require upgrading or patching (e.g., for critical vulnerabilities).