Site Reliability & Observability Architect

Job Title:Observability & Automation Specialist

Location: Pune /Mumbai/ Noida/Udaipur

Job Type: Full-Time/Hybrid

Experience: 6 -15yrs

Job Summary:

We are seeking a skilled Observability & Automation Specialist with hands-on experience in building observability practices and implementing end-to-end automation, including AI and GenAI capabilities. The ideal candidate will be responsible for configuring and optimizing observability platforms to deliver actionable insights into system performance and reliability across various industry use cases.

Key Responsibilities:

• Design, implement, and maintain heterogeneous observability solutions using infrastructure, logs, synthetic monitoring, automation, AI, and GenAI.
• Create and manage dashboards, monitors, alerts, service maps, and user interfaces.
• Collaborate with DevOps, Development, and Security teams to define and maintain SLIs, SLOs, and SLAs.
• Develop integrations between observability platforms and other systems (e.g., hybrid cloud, on-prem data centers, end-user assets, Kubernetes, Terraform, CI/CD tools).
• Optimize alerting mechanisms to reduce false positives and improve incident response.
• Provide support during incidents, including root cause analysis and post-mortem reviews.
• Conduct training sessions for internal teams on effective platform usage.

Required Skills and Qualifications:

• 6+ years of experience in development, automation, system monitoring, and DevOps.
• 3+ years of hands-on experience with advanced automation and observability platforms such as ;Dynatrace, Datadog, AppDynamics, New Relic, Zabbix, ELK(Elasticsearch, Logstash, and Kibana.), AI/GenAI, and Machine Learning.
• Strong understanding of infrastructure components including cloud platforms (AWS, Azure, GCP), containers (Docker, Kubernetes), networking, and operating systems.
• Proficiency in scripting languages such as Python, Bash, or Shell.
• Experience with CI/CD pipelines and automation tools (e.g., Jenkins, GitHub Actions, Terraform, Packer).
• Familiarity with log collection, parsing, and automation using observability platforms.
• Strong analytical and problem-solving skills with a product-oriented mindset.

Preferred Qualifications:

• Certifications in observability platforms (e.g., Datadog Certified Monitoring Professional, Dynatrace, AppDynamics, ELK).
• Experience with additional monitoring tools (e.g., Prometheus, Grafana, New Relic, Nagios, ManageEngine).
• Familiarity with ITIL processes and incident management tools (e.g., PagerDuty, ServiceNow,

Why Join BXI Technologies?

• Lead innovation in AI, Cloud, and Cybersecurity with top-tier partners.
• Be part of a forward-thinking team driving digital transformation.
• Access to cutting-edge technologies and continuous learning opportunities.
• Competitive compensation and performance-based incentives.
• Flexible and dynamic work environment based in India.

About BXI Tech

BXI Tech is a purpose-driven technology company, backed by private equity and focused on delivering innovation inengineering, AI, cybersecurity, and cloud solutions. We combine deep tech expertise with a commitment to creating value for both businesses and communities.

Our ecosystem includesBXI Ventures, which invests acrosstechnology, healthcare, real estate, and hospitality, andBXI Foundation, which leads impactful initiatives ineducation, healthcare, and care homes. Together, we aim to drivesustainable growth and meaningful social impact.