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Job Description
An MNC Company is currently hiring International voice process associate for Pune location.
Please find below the JD:
- Good Communication Skills
- Should be dynamic and able to adapt quick changes
- Managing high volumes of outbound calls in a timely manner
- Good Typing speed -30-40 words per minute with an accuracy of at least 90%
- Ability to multi-task, set priorities, and manage time effectively
- Willingness to work in night shifts/US shift
- Should be flexible and willing to invest additional hours at work as and when required
- Should be a team-player and willing to contribute to team goals over individual performance, as and when required
- Identify and resolve exceptional queries
- Maintain quality, accuracy & Turnaround time (TAT) as per Service Level Agreement (SLA)
- Adherence to overall Service Delivery Requirements
- Should have basic knowledge on MS Office
Minimum 2 year of experience required.
Salary Upto 4 LPA
Skills
US ProcessInternational BPOOutboundVoice ProcessBPOProcessInternationalInternational VoiceInternational Voice ProcessService DeliveryDeliveryVoice ProcessIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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