Sr Executive : 34K : Grads & UG : 5 Days Work : Gurgaon : Apply Now
Operations Maintenance & Support
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Job Description
Hiring for Leading ITES Company In Gurgaon for International BPO
A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat.
Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3)
Landmark : Near Hotel Nirulas
Walkin Time : 11 am to 3 Pm
To Apply for this Job Role:
WhatsApp Your CV @ 9151555419
Or, Call Our HR Team at the Number Mentioned Below:
- Rishika 9695918777
- Shweta 9053261602
- Hasmeet 7477044113
- Anu 8210674493
- Mahima 9182487388
JOB LOCATION & SALARY
GURGAON
- 1: Graduate/UG with min 1 Year Exp in BPO
- 2: Candidate Must Not Have Any Exams in the Next 6 Months
- 3: 24x7 Shifts
- 4: 5 Days Working
- 5: Both Side Cabs
- 6: Excellent Communication Skills
- 7: Immediate Joiners Preferred
Key Responsibilities:
Responding to customer inquiries:
Answering questions about products or services, providing information, and offering guidance.
Resolving customer issues:
Troubleshooting problems, addressing complaints, and finding solutions to customer concerns.
Providing support:
Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience.
Managing customer interactions:
Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction.
Recording and reporting:
Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Skills
CognizantIenergizerIGTTeleperformanceAmazonWiproCustomer ServiceTCSCustomer SupportCustomer ServiceBpoIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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