Walk-in || Immediate Joiners : Graduates : Freshers : 25K : Gurgaon : Apply Now

Outpace Consulting is hiring for a Leading ITES Company for multiple International Customer Support opportunities in Gurgaon.

Graduate/UG Freshers can apply

Walk-in Details

Address: Outpace Consulting, C-29, Sec 2 Noida

Nearest Metro: Noida Sec 15 (Exit Gate 3)

Landmark: Near Hotel Nirulas

Walk-in Time: 10:30 AM 1:00 PM

Documents: Resume & Aadhaar

To Apply for this Job Role:

Call Our HR Team at the Number Mentioned Below:

• Anjili 7337091419
• Rimjhim 6263737797
• Aparna 9445500945
• Aksha 7004417184
• Roshni 7484872290

WhatsApp Your CV @ 9151555419

JOB LOCATION & SALARY

NOIDA

• Eligibility: Graduate Freshers
• CTC: 3.04 LPA
• Approx. In-Hand Salary: 18,500/month
• Transport Allowance: 4,000/month
• Process: International Customer Support
• Shifts: 24x7 Rotational
• Working Days: 5 Days Working + 2 Rotational Offs

GURGAON

• Eligibility: Graduate Freshers
• Salary: 20,000 25,000 In-Hand/month
• Maximum salary depends on profile, communication, assessment & process eligibility.
• Process: Voice / Chat / Blended Customer Support
• Process Type: International
• Shifts: 24x7 Rotational
• Working Days: 5 Days Working + 2 Rotational Offs
• Transport: Both-Side Cab / TA as per process

ROLE OVERVIEW

As a Customer Support Executive, you will interact with customers through Voice, Chat or Blended channels, understand their concerns and provide accurate and timely resolutions while ensuring a positive customer experience.

KEY RESPONSIBILITIES

• Handle customer queries related to products and services
• Understand customer concerns and provide appropriate resolutions
• Assist customers with navigation and basic troubleshooting
• Maintain professional verbal/written communication
• Record customer interactions and update details in CRM
• Maintain required Quality, CSAT, SLA & Productivity standards

IMPORTANT ELIGIBILITY

• Graduate/UG Freshers can apply
• B.Tech / MBA / MCA Freshers are NOT eligible
• B.Tech / MBA / MCA candidates must have minimum 6 months International Voice experience
• Candidates pursuing regular education must carry NOC from college
• Good to Excellent English Communication is mandatory
• Candidates must be comfortable with 24x7 rotational shifts

WHY APPLY?

• Opportunity to start your career with a Leading ITES Company
• Exposure to International Customer Support
• Attractive Salary + Incentives as applicable
• Transport / Cab Benefits as per process
• Structured Training & Career Growth
• Excellent opportunity for fresh graduates entering the BPO/ITES industry