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Job Description
- Responding to customer queries via call, chat, and Email.-- Ensuring all agent KPI (Key performance indicators) are met, not limited to, AHT, NPS, Time on System,-Quality scores-
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- Fluent speaking and writing ability in English.
- Graduate.-- Fresher can apply.-- The age limit is not more than 35 years.-- Comfortable with rotational night shifts is a must.-- Basic knowledge of using computers.-
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Two/-way cab facility (Pick and Drop) is provided by the Organization.-- Two consecutive weekly offs to manage work life balance.-- Opportunity to earn extra cash through Over Time and Extra miler.-- Lucrative Incentive program.
Skills
Contact CenterNpsContact Center ManagementOffice ManagementAhtOfficeManagementManagement ProfessionalIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
Overture Rede is an (ISO 9001:2008), group of companies, focused on providing end to end Information & communication services & solution across the world. We believe in creating value for business & our clients through our quality services. Our commitment to deliver quality customer solutions has been the guiding factor in our development of a comprehensive menu of services. We strive to develop solutions that allow businesses to save time and money. We are dedicated to developing solutions that help alleviate the problems in IT Services, corporate training, competency assessments, staffing & payroll management for customer to focus on more pressing issues
Important dates & deadlines?
Application Deadline
02 May 26, 04:41 PM IST
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Contact Center Management Professional
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