Product Manager - Digital Platforms & AI Solutions

Were Hiring: Product Manager – Digital Platforms & AI Solutions.

OwlSure, A Business Unit of ValueMomentum

Seniority Level: Senior Level

Industry: IT Services and IT Consulting

Job Function: Product Management | Digital Transformation | Information Technology.

About OwlSure

OwlSure enables Financial Services, Healthcare, and Life Insurance organizations to achieve value for their budgets, accelerate speed-to-market, and scale operations. Through thoughtfully designed solutions and highly automated managed services, we deliver reliable outcomes backed by deep technical expertise and a continuously optimized delivery platform.

Job Title: Product Manager – Digital Platforms & AI Solutions

Role Summary

We are seeking a highly capable and execution-focused Product Manager to lead the strategy, planning, delivery, and continuous evolution of AI-enabled digital platforms, CRM solutions, and multi-persona portal ecosystems.

This role requires strong ownership across the entire product lifecycle including product discovery, roadmap planning, backlog management, stakeholder coordination, Agile delivery governance, and cross-functional execution. The ideal candidate should combine strategic product thinking with hands-on execution capabilities while collaborating closely with engineering, architecture, UX, QA, and business leadership teams.

The position also requires strong understanding and practical application of AI-driven tools and workflows to improve product experiences, operational efficiency, and intelligent automation capabilities.

Key Responsibilities

Product Strategy & Roadmap

• Define and drive product vision, roadmap, and strategic direction for digital platforms, CRM solutions, and enterprise portal ecosystems.
• Align product initiatives with business objectives, customer needs, and long-term platform strategy.
• Ensure scalable, configurable, and reusable product capabilities across platforms.

Product Lifecycle Management

• Own end-to-end product management activities including:
• Product discovery
• Backlog management
• Prioritization
• Sprint planning
• Release planning
• Delivery governance
• Lead Agile product delivery and coordinate cross-functional execution.
• Create and manage user stories, acceptance criteria, and feature prioritization frameworks.

Stakeholder Collaboration

• Collaborate with:
• Business stakeholders
• Customers
• Engineering teams
• Architects
• UX designers
• QA teams
• Leadership teams
• Drive alignment between functional, technical, and user experience goals.
• Facilitate communication, decision-making, and execution clarity across teams.

Research, Analysis & Innovation

• Conduct market research, competitor analysis, customer discovery, and business process evaluations.
• Identify opportunities for platform enhancements, workflow optimization, and operational improvements.
• Drive AI-first product thinking through intelligent automation, conversational experiences, and AI-assisted workflows.

Governance & Continuous Improvement

• Monitor delivery progress, risks, stakeholder feedback, adoption metrics, and business outcomes.
• Ensure execution excellence through structured governance and continuous improvement practices.
• Support scalable and sustainable product evolution strategies.

Required Skills & Experience

Experience

• 10–12 years of experience in Product Management, Business Analysis, or Digital Product Delivery.
• Strong exposure to:
• CRM platforms
• Digital portals
• SaaS products
• Enterprise applications
• Proven experience managing:
• Product roadmaps
• Agile delivery processes
• Product backlogs
• Stakeholder engagement
• Cross-functional delivery teams

Product & Technical Skills

• Strong understanding of:
• Digital product lifecycle management
• Workflow optimization
• Scalable platform design
• User experience principles
• Configurable enterprise solutions
• Experience working with engineering, architecture, UX, QA, and business teams in Agile delivery environments.

AI & Innovation Skills

• Practical experience using AI tools and AI-assisted workflows within:
• Product research
• Documentation
• Analysis
• Product experience design
• Ability to identify opportunities for AI-driven automation and intelligent user experiences.

Professional Skills

• Strong analytical thinking, communication, and problem-solving capabilities.
• Ability to independently drive initiatives in fast-paced environments.
• Strong organizational, stakeholder management, and execution skills.

Why Join OwlSure

• Lead the evolution of AI-enabled enterprise platforms and digital ecosystems.
• Work with global clients across Insurance, Healthcare, and Financial Services.
• Drive innovation across CRM, SaaS, and portal-based product initiatives.
• Be part of a fast-growing digital transformation and product engineering practice.