Quality Assurance Lead

Owlsure, A business unit of ValueMomentum is hiring QA Lead.

Experience: 58 Years

Location: Hyderabad

Domain: Insurance Commercial & Specialty Lines

Platform: Salesforce (Sales Cloud, Service Cloud, Financial Services Cloud, Experience Cloud)

Position Overview

We are looking for a skilled Quality Engineering Engineer to execute and enhance QE activities for Salesforce-based insurance applications. The ideal candidate will bring solid experience in Salesforce testing combined with understanding of commercial and specialty insurance operations. This hands-on role involves test design, automation development, and ensuring quality delivery across insurance technology projects.

Key Responsibilities

• Design and execute comprehensive test cases for Salesforce implementations covering Sales Cloud, Service Cloud, Financial Services Cloud, and Experience Cloud functionalities.
• Develop and maintain automated test scripts using Salesforce-compatible automation tools such as Provar, Copado, or Selenium with Salesforce-specific adaptations.
• Perform functional, regression, integration, and system testing for insurance workflows including policy lifecycle, claims management, and customer portal interactions.
• Test Salesforce integrations with external systems such as rating engines, document repositories, payment processors, and third-party data providers.
• Validate business rules, workflows, approval processes, and Lightning flows specific to commercial and specialty lines insurance operations.
• Execute API testing for Salesforce REST and SOAP services, ensuring data integrity across system boundaries.
• Participate in sprint planning, story refinement, and provide testing estimates for Salesforce development work.
• Identify, document, and track defects through resolution, collaborating with developers for root cause analysis.
• Contribute to test data management strategies, ensuring appropriate coverage for various insurance scenarios.
• Support User Acceptance Testing (UAT) activities and coordinate with business users for sign-off.

Required Qualifications

• Bachelors degree in Computer Science, Information Technology, or a related field.
• 58 years of experience in Quality Engineering with at least 3 years focused on Salesforce platforms.
• Experience testing commercial and specialty lines insurance products including Property, Casualty, Professional Liability, or related lines of business.
• Proficiency in testing Salesforce Sales Cloud, Service Cloud, Financial Services Cloud, and Experience Cloud applications.
• Hands-on experience with Salesforce test automation tools such as Provar, Copado Robotic Testing, or Selenium-based frameworks.
• Working knowledge of Salesforce data model, SOQL queries, workflows, process builders, and Lightning components.
• Experience with API testing tools such as Postman or SoapUI for Salesforce integrations.
• Understanding of insurance terminology, processes, and regulatory considerations.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent verbal and written communication skills.

Preferred Qualifications

• Salesforce Administrator or Platform App Builder certification.
• Experience with Salesforce DevOps practices and tools such as Gearset or Copado.
• Familiarity with ACORD standards and insurance data interchange formats.
• Knowledge of CI/CD pipelines and integration with test automation suites.
• ISTQB Foundation Level certification or equivalent.