Posted: 3 days ago
2-7 years
Ludhiana, Prayagraj, Chandigarh
Operations Maintenance & Support
work from office
Full Time
Closes 9 Jan 2027
Posted: 3 days ago
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Job Description
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Job Description
- JOB DESCRIPTION
- RELATIONSHIP MANAGER
- About OYO
- OYO is a global platform that aims to empower entrepreneurs and small businesses with hotels and homes
- by providing full-stack technology products and services that aims to increase revenue and ease
- operations; bringing easy-to-book, affordable, and trusted accommodation to customers around the
- world. OYO offers 40+ integrated products and solutions to patrons who operate over 157K hotel and
- home storefronts in more than 35 countries including India, Europe, and SEA. OYO operates a unique
- business model that helps its patrons transform fragmented, unbranded and underutilized hospitality
- assets into branded, digitally-enabled storefronts with higher revenue generation potential and provides
- its customers with access to a broad range of high-quality storefronts at compelling price points.
- Website Link
- Location
- https://www.oyorooms.com/
- Multiple
- Role Type
- Field Role (involves daily travel), Mon-Sat
- What will you be doing
- •
- •
- •
- Manage assigned portfolio of owners in the hub and prevent churn by solving partner issues
- proactively
- Generate revenue by ensuring availability of sellable rooms and driving occupancy through
- booking conversions
- Ensure cluster performance of customer & guest experience metrics, especially focusing on
- bottom properties in the cluster
- •
- •
- •
- Ensure collection of accounts receivable/outstanding amount from portfolio clients
- Resolve issues arising between property owners, customers & internal stakeholders
- Share regular feedback on market conditions, trends, competition, pricing and other factors
- influencing on ground business
- Key Performance
- Indicators
- •
- •
- •
- •
- Ensuring occupancy (URNs) month on month
- Pay at Hotel (PAH) realization
- Ensuring daily availability of Sellable rooms (DSRN)
- Cx / Gx metrics
- Required Skills
- •
- •
- •
- •
- Networking ability
- Soft Skills (ERP/APP usage, Excel, Email writing)
- Good negotiation skills
- Analytical ability
- Who are we looking for
- 2 to 7 years of experience
- Relevant experience in operations handling, key accounts handling
- Experience in the hospitality and/or travel industry would be an added advantage
- •
- •
- •
Skills
PNLRevenueManagementPNL ManagementRevenue ManagementOperationsIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
OYO, founded in 2013, is headquartered in Gurugram, India and operates in Hospitality. It operates as private.
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