Presales Consultant - Cisco Collaboration Technologies - IT Infrastructure Solutions Firm

About Company:

Company is a rapidly growing IT Infrastructure Solutions company specializing in end-to-end IT services. We help organizations adopt innovative and advanced technologies that drive business transformation and operational excellence. Our customer-centric approach enables businesses to collaborate efficiently, optimize performance, and achieve their strategic goals. Our strategic technology partners include Cisco, CrowdStrike, Fortinet, Palo Alto Networks, Aruba, HPE, Google Cloud, Microsoft Azure, Zscaler, Netskope, and more.

Our Areas of Expertise:

• IT Infrastructure Services
• Security & Managed IT Services
• Collaboration
• Performance Optimization
• Data Center Solutions

Key Responsibilities:

• Lead the design and architecture of Cisco Collaboration solutions, including Cisco Unified Communications Manager (CUCM), Cisco Webex, Cisco Jabber, Contact Center, and related technologies.
• Work closely with customers to understand business requirements and recommend customized collaboration solutions.
• Define Collaboration Infrastructure strategy, architecture, and technology roadmaps.
• Provide technical leadership throughout the project lifecycle from requirement gathering to solution design, implementation, and post-sales support.
• Conduct requirement analysis, solution design, implementation planning, and technical documentation.
• Support the sales team in identifying, qualifying, and winning new business opportunities.
• Conduct Proof of Concept (PoC) and Proof of Value (PoV) demonstrations for customers.
• Prepare technical proposals, solution presentations, cost estimations, and commercial recommendations.
• Develop and present Bills of Quantity (BOQ), Statements of Work (SOW), High-Level Design (HLD), and Low-Level Design (LLD) documents.
• Respond to customer Requests for Information (RFI) and Requests for Proposal (RFP).
• Collaborate closely with the Post-Sales and Delivery teams to ensure successful project execution.
• Deliver technical enablement sessions and in-house training programs for the Sales team.
• Stay updated with the latest Collaboration technologies, industry trends, and Cisco product innovations.

Required Skills & Experience:

• Minimum 6+ years of experience in Presales, Solution Architecture, or Consulting with a strong focus on Cisco Collaboration technologies.
• Strong communication, presentation, and stakeholder management skills.
• Cisco certifications such as CCNP Collaboration, CCIE Collaboration, or equivalent are highly preferred.
• Strong expertise in Cisco Unified Communications Manager (CUCM), Cisco Webex Meetings & Webex Suite, Cisco Jabber, and Cisco Contact Center Solutions.
• Good understanding of collaboration protocols such as SIP, H.323, RTP, and related networking concepts.
• Experience integrating collaboration platforms with enterprise applications such as Microsoft Teams, Salesforce, and other business applications.
• Strong understanding of networking fundamentals, operating systems, and enterprise infrastructure.
• Ability to identify customer pain points and recommend appropriate technology solutions.
• Excellent consultative and customer-facing skills.
• Commercial awareness with the ability to prepare solution-based commercial proposals.
• Experience in preparing technical documentation including BOQ, SOW, HLD, and LLD.

Why Join Us:

At Company, we believe our people are our greatest strength. We foster an innovative, collaborative, and growth-oriented work culture where employees are empowered to make an impact.

What We Offer:

• Competitive compensation and performance-based rewards
• Comprehensive Medical Insurance
• Flexible leave policy
• Learning and certification opportunities
• Exposure to cutting-edge technologies and enterprise customers
• Collaborative work environment with strong career growth opportunities