Sports Academy Operations Professional

Work Days: Monday to Saturday

The Role: As an Academy Operations Associate, you will play a key role in supporting our operations, focusing on administrative tasks, data management, and client communication. Your contribution will be vital in maintaining efficient processes and ensuring client satisfaction, especially during peak operational periods.

• What You Will Do:
• Attendance Tracking: Maintain and track daily attendance records for coaches and players.
• Database Management: Maintain and segregate databases for all inquiries and leads.
• Client Inquiry Assistance: Assist with client inquiries, ensuring all queries are addressed.
• Customer Support: Manage customer complaints and requests, particularly for our active client base of over 230 clients.

Operational Support: Provide versatile support for various tasks, especially during month-end and the first 10 days of each month, assisting with registration closures and existing month-end activities.

• Who Are You:
• You are highly organized and detail-oriented.
• You possess strong communication and interpersonal skills.
• You are proficient in data entry and basic administrative tasks.
• You can work independently and collaboratively in a fast-paced environment.
• You are eager to learn and contribute to a dynamic sports environment.