Business Development Manager

Company Description PagarBook is building a comprehensive human capital platform designed specifically for Indian small and medium enterprises (SMEs). The company focuses on simplifying workforce management and improving productivity for businesses across diverse industries. By leveraging technology, PagarBook aims to streamline processes such as attendance, payroll, and employee data management. Team members can contribute to a fast-growing, product-focused organization that is shaping the future of SME employment management in India.

Role Description The Business Development Manager role is a full-time, on-site position based in Mumbai. This role is responsible for identifying and pursuing new business opportunities, building and maintaining strong relationships with SME clients, and driving adoption of PagarBooks human capital solutions. Day-to-day tasks include prospecting and qualifying leads, conducting client meetings and product demos, negotiating contracts, and collaborating with internal teams to ensure successful onboarding and account growth. The Business Development Manager will track sales performance, prepare reports, and provide market feedback to help refine product offerings and go-to-market strategies.

Qualifications

• Demonstrated experience in business development, sales, or account management, ideally within SaaS, HR tech, or SME-focused solutions.
• Strong skills in lead generation, pipeline management, negotiation, and closing deals.
• Ability to build long-term client relationships, understand customer needs, and translate them into effective solutions.
• Comfort with data-driven decision-making, including using CRM tools, sales analytics, and reporting dashboards.
• Excellent communication and presentation skills, with the ability to engage diverse stakeholders and decision-makers.
• Self-motivated, goal-oriented, and able to work independently in a fast-paced, growth-oriented environment.
• Familiarity with the Indian SME landscape and HR or workforce management challenges is highly beneficial.
• Bachelors degree in Business, Marketing, Management, or a related field; equivalent practical experience also considered.