Oracle Analyst (Fusion Tax Analyst)

Your role requires exceptional relationship management and communication skills to facilitate coordination among business stakeholders, in-house and outsourced development teams, test teams, and project managers. The Enterprise Applications supporting the core order-to-cash process are heavily integrated, including systems such as Oracle Fusion, EBS, SalesForce (SFDC/SFCC), Oracle Service Cloud, and 3PL systems integrated via OIC/Kafka/EDI.

Key responsibilities include acting as an IT functional expert for Fusion Tax Management, supporting process owners and end-users in resolving production incidents and problem tickets, and collaborating with Business Analysts during business requirement definition and functional design. You will also be involved in Fusion configuration, liaising with global finance and tax teams, system integration partners, and third-party logistics providers.

In addition, you will work with the test team to plan and execute system integration and regression testing, represent the Fusion functional area in IT/business meetings and workshops, and communicate effectively with senior business stakeholders to guide strategy and solutions. You will play a key role in incorporating industry best practices, establishing standards and metrics, and ensuring compliance with regulations such as Sarbanes-Oxley, FDA, HIPAA, and GDPR.

Furthermore, you will liaise with Oracle on active service requests, collaborate directly with the tax team to manage change requests, identify persistent problems and address root causes, provide end-user application training, develop test plans, optimize business processes, and assist with risk and change management on projects. Your ability to drive change within the organization through negotiation and consensus-building will be essential in this role.,