Officer Cold Chain Engineer (Off Roll)

We are looking for Off Roll Candidate for our Cold Chain Division and managing the below key responsibilities.

• Expansion of Service business with in the Cold chain industry
• Planning and monitoring preventive maintenance with service teams, service partners ensuring
• Ensuring timely & quality services to customer with timely PMs ,complaint resolution as per TAT
• Monitoring and maintaining the sites under warranty.
• Management of AMCs
• Expansion of Service Network as per the Service requirement and handle the Service partners.
• Ensuring call closures as per agreed TAT for planned or unplanned service or repair activities
• Perform scheduled Service partners evaluation; Identify NC parameters and skill up these partners to meet Panasonic guidelines.
• Preparing and maintaining MIS reports for the service department
• Maintaining adequate spare parts inventory as per population of equipment
• Coordination with commercial team and customers for timely collection of POs, ensuring timely and correct invoicing and finally and tracking/collection of dues for service related jobs